Crowell & Moring

Compensation

Full Description

Job Description: • Own the firm’s business intelligence strategy, including the successful implementation, governance, and long-term optimization of Foundation and associated analytics platforms. • Lead cross-functional initiatives to align data, systems, and reporting processes with firm business development and marketing priorities. • Manage the end-to-end implementation of Foundation, including configuration, taxonomy design, data mapping, integration planning, and rollout strategy. • Oversee the ongoing administration and development of the firm’s experience management system and integrated modules, ensuring continuous improvement and alignment with evolving business needs. • Design and direct the firm’s business intelligence reporting strategy, developing Power BI dashboards and reporting tools that deliver actionable insights for leadership, practice groups, and business development teams. • Lead data governance efforts, establishing and enforcing data quality standards, processes, and protocols to maintain clean, reliable, and trusted information across systems. • Collaborate with firm leadership, lawyers, and business services teams to identify reporting and data analytics needs and translate them into scalable, effective solutions. • Develop and execute training, onboarding, and user adoption programs to promote broad, effective use of Foundation and business intelligence tools across the firm. • Serve as the firm’s primary liaison to Litera Foundation and analytics platform vendors, managing relationships, contracts, and system enhancements. • Provide strategic thought leadership on emerging technologies, trends, and opportunities in legal business intelligence and experience management. • Lead and mentor direct reports and/or cross-functional project teams as appropriate. • Contribute to strategic projects and cross-functional initiatives, providing analytical and operational support as needed. Requirements: • Advanced expertise in Litera Foundation, with a minimum of 2 years in a system administrator or leadership role. • Proficiency in Microsoft Power BI, including dashboard/report development. • In-depth understanding of CRM, experience management, and marketing systems and their integration within business intelligence ecosystems. • Demonstrated ability to lead projects, manage competing priorities, and deliver results in a deadline-driven, collaborative environment. • Proven experience in data governance, quality control, and reporting accuracy. • Excellent relationship-building and communication skills, with a strong ability to influence, advise, and partner with senior stakeholders. • Champion for process improvement, change management, and user adoption, with a continuous improvement mindset. • Ability to manage complex, cross-functional projects and multiple stakeholders with diplomacy and agility. • Strong attention to detail and strategic thinking skills. • Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint. • Ability to work independently in a remote or hybrid environment. Benefits: • healthcare • vision • dental • retirement • all-purpose leave • progressive options such as back up childcare • wellness programs • cultural events • social activities