Crest Ford Center Line

Compensation

Full Description

We are seeking Cashier/Receptionist with excellent customer service skills and a winning attitude. This person will determine the nature of the incoming calls and direct the caller to their destination. This position is also responsible for basic accounting skills and handling monetary transactions. Why wait to make a career out of doing what you love? At our dealership, the door is always open, and so are your options! We offer our employees great benefits, competitive pay, and opportunities for growth. If you're interested in joining our team, apply today. What We Offer • Compensation is based on experience • Great benefits, including medical, dental, and vision insurance • Paid Time Off • Parental Leave • 401(k) with company match Responsibilities • Calculate the customer's bill using the dealership's computer system • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket • Make change accurately and issue receipts to customers • Answer phones and direct consumer to the proper department and follow up in a timely manner • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution • Operate switchboard telephone system • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold • Be friendly, professional, courteous and efficient when working with all customers and employees • Familiarize yourself with department structures & internal procedures for assisting customers efficiently • Filing and scanning of documents • Other duties as assigned. Qualifications • Excellent listening/communication skills, outgoing and positive personality • Punctual nature and ability to handle schedule flexibility and dynamic work environment • Available to work flexible hours at times, we stay until the last customer is helped • Professional appearance and eager to improve on all aspects • Valid driver’s license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.