Creative Circle

Compensation

Full Description

Our financial services client is looking for multiple Project Coordinators to assist their team on an 11-month assignment with the possibility of extensions/conversion to full-time. Candidates must be able to work onsite in Maryland Heights 3 days/week (can work from home remaining 2 days, role is 40 hrs/week). Required Qualifications • Monitor and track course and exam completions and failures using a third-party vendor platform and ServiceNow. • Generate and distribute reports on training progress and exam outcomes. • Communicate directly with individuals regarding their training status, including notifying them of exam failures and required retakes within specified timeframes. • Ensure participants have appropriate access to required training materials and systems. • Respond to service requests and provide support through ServiceNow, addressing questions such as: • "What do I do if I fail the exam?" • "Why isn't the course or exam working for me?" • Escalate complex issues appropriately while maintaining ownership of the participant experience. Preferred Qualifications • Proven experience in roles requiring extreme attention to detail • Strong record-keeping and data management skills. • Excellent customer service and interpersonal communication abilities. • Ability to multitask and manage competing priorities in a fast-paced environment. • Strong critical thinking and problem-solving skills. • Proficiency in Microsoft Excel, especially in managing and analyzing data sets. • Ability to work independently while knowing when to escalate issues. In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: billy.carter@jobalert.creativecircle.com • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : WC3-1880506 -- in the email subject line for your application to be considered.*** Billy Carter - Recruiter, National Delivery For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States. This job was first posted by Creative Circle on 10/14/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle. ,