Creative Circle

Compensation

Full Description

Process Design & Web Operations Strategy Consultant Position Overview A global enterprise client (Fortune 500) is seeking a senior-level consultant to assess and optimize website project intake and operations of its digital marketing and digital product management function. This role will focus on improving governance, workflows, and team alignment across a complex hub-and-spoke model that supports global web strategy and site development. The Process Design & Web Operations Strategy Consultant will lead a strategic evaluation of current processes, roles, and technology, delivering a comprehensive point of view (POV) and roadmap for project workflows and operational enhancements to drive scalability, efficiency, and alignment with enterprise objectives. This project will kick off in January and will require approximately 20+ hours per week for 3 - 6 months. Key Responsibilities • Conduct stakeholder interviews and team assessments. • Audit current organizational structure, roles, and responsibilities. • Evaluate existing processes and tools used for creative and content operations. • Deliver a strategic POV and recommendations for team reorganization and operational improvements. • Provide a roadmap for implementation, including change management and communication strategies. Qualifications • Demonstrated experience in evaluating and redesigning process workflows to support evolving business needs and operational excellence. • Expertise in optimizing workflows for web development, content hierarchy, SEO, and site governance. • Proven success operating within large, global enterprise settings, with an understanding of scale, governance, and cross-functional dynamics. • Hands-on experience with Adobe Creative Cloud and Adobe Workfront, as well as Adobe Experience Manager, with the ability to assess and optimize their use in creative and marketing operations and team workflows. • Proven ability to identify inefficiencies, implement streamlined processes, and lead change initiatives across complex, matrixed organizations. • Ability to synthesize insights into clear, actionable recommendations and present them to senior stakeholders. • Experience working across product, marketing, analytics, and technology teams to align operational strategies and deliver integrated outcomes. • Understanding of hub-and-spoke models and governance frameworks for large-scale site portfolios. • Knowledge of tools such as AEM, workflow platforms (e.g., Monday.com), DAM systems, and analytics solutions. • Ability to leverage analytics and performance metrics to inform organizational decisions and process improvements. • Background in leading or advising on operational change within large, global enterprises. In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: donna.ruch@jobalert.creativecircle.com • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : DR8-1882170 -- in the email subject line for your application to be considered.*** Donna Ruch - Senior Recruiter, National Delivery For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States. This job was first posted by Creative Circle on 10/28/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle. ,