Creative Circle

Compensation

Full Description

Our Agency client is looking for a freelance Client Operations Manager to support during an upcoming leave. This is a remote role working 40 hrs/week starting asap through Nov 2025. A computer will be provided. The Client Operations Manager is responsible for overseeing and enhancing client operations, ensuring that client needs are met effectively and efficiently. This role involves business management, finance reviews, onboarding and training, and client communications. Key Responsibilities • Partnering Client Lead with annual scope development and custom scope enhancements • Monitor staff allocation and budgets, flagging changes in scope that affect resourcing and recommends action in partnership with Client Leads • Manages scopes and process to ensure team is both funded and reports at 90% billable • Explore new roles or ways of working to meet client needs • Plan and lead weekly meetings to discuss present and future issues/updates • Support developing and contributing to QBRs • Work closely with New Business lead on RFI/RFP responses to identify needs or resources, as well as determining appropriate allocation, budgets and staff recommendations • Onboard new team members and Clients • Participate in Client process changes to share ownership of implementation • Optimize funding/utilization based on monthly reports • Provide monthly financial updates Qualifications • 10+ years of experience in client operations, project management, or a similar role. • Experience in an agency setting required. • Budget, reconciliation and vendor management experience required. • Resourcing and staffing management experience required • Ability to create and manage to an estimate, mitigating financial risk • Excellent organizational and multitasking skills • Strong leadership and communication abilities In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: sasha.walker@jobalert.creativecircle.com • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : SW9-1880343 -- in the email subject line for your application to be considered.*** Sasha Walker - Senior Recruiter For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States. This job was first posted by Creative Circle on 10/14/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle. ,