Creation Technologies

Compensation

Full Description

Job Description: • Lead regional and local supplier performance management, including scorecards, business reviews, corrective action follow-up, and performance trend analysis • Serve as the lead escalation point for critical material shortages, supplier decommits, responsiveness issues, capacity constraints, and quality disruptions • Coordinate cross-functional escalation teams across Supply Chain, Planning, Procurement, Quality, Engineering, Operations, Sourcing, Program Management, and site leadership • Support supplier audits, factory visits, process reviews, and operational assessments • Develop and manage supplier recovery plans for high-risk suppliers with action owners, commitment dates, delivery schedules, escalation paths, and communication cadence • Communicate supplier risk, recovery status, mitigation plans, and escalation needs to leadership, customers, suppliers, and executive stakeholders • Build relationships with regional and local suppliers while maintaining accountability for commitments, delivery recovery, corrective actions, and performance improvement • Align regional and local supplier performance processes, escalation playbooks, scorecard methodology, factory visit expectations, and recovery reporting with global processes • Visit supplier locations for escalations, audits, factory reviews, shortage recovery, and supplier development • Travel at minimum 50–60% of the month and may exceed 50% depending on business needs • Perform other duties and responsibilities as assigned Requirements: • Bachelor’s degree in Supply Chain Management, Operations, Business, Engineering, Quality, or a related discipline preferred • Minimum 5 years of experience in Supply Chain, Materials Management, Procurement, Supplier Management, Operations, Quality, Engineering, or a related manufacturing environment • Experience with supplier performance management, escalation, MRP planning, purchasing, inventory management, shortage recovery, supplier quality, or manufacturing operations • Awareness of applicable quality, compliance, and customer requirements in regulated Defense, Medical, and Tech Industrial markets • Strong written and verbal communication skills • Ability to multitask and prioritize in a fast-paced manufacturing and escalation-driven environment • Strong facilitation and leadership skills; ability to lead cross-functional teams without direct authority • Ability to understand technical, quality, supply chain, and operational issues and engage subject matter experts • Organized, self-motivated team player able to work under pressure and maintain disciplined follow-up • Ability to create executive updates, recovery plans, escalation summaries, scorecards, and action trackers • Advanced knowledge of Microsoft Office, including Excel, PowerPoint, Outlook, and Teams • Ability to improve functional processes, supplier performance systems, escalation playbooks, and performance management tools • Commitment to implementing initiatives, exercising independent judgment, and driving sustainable improvement • Kinaxis/Rapid Response, SIOP process management, Oracle ERP, supplier audit, SCAR, 8D, RCCA, Lean Manufacturing, or Continuous Improvement experience desired • Must be based in the United States • U.S. Person status required for access to export-controlled information or items Benefits: • Performance-based bonuses • Benefits for full-time employees • Equal opportunity employment • Application accommodations and alternative-format job postings upon request