Crawford Thomas Recruiting

Compensation

Full Description

Company Overview: Our client has 70+ years as an industry leaders as a commercial print and digital marketing agency. They are looking to add a Project Manager/Customer Service Representative to their team in Egg Harbor, NJ. Job Title: Project Manager/Customer Service Representative Department: Administrative Reports To: Department Manager Job Summary: The Project Manager/Client Services Representative is responsible for providing exceptional customer service to our high-profile accounts, assigned by the department manager. This position requires you to work closely with Sales Executives and Senior Management in providing day-to-day administrative and production support. We are looking for an individual who is eager to jump into a fast-paced and rewarding print environment, where we provide innovative solutions to our customers’ unique needs & challenges! Duties and Responsibilities: Provide assistance to Sales Executives/PM team members with the day-to-day tasks for customer accounts as assigned by the department manager. Develop client relationships by providing outstanding sales-oriented communication with clients. Process quote requests and submit detailed and accurate requests for quotes to estimating. Submit estimates to clients in a timely manner. Process orders, job jackets, and quote requests for the sales team. File Job Jackets and maintain an orderly file system for archived documents. Work closely with spreadsheets, documents, & calendars to ensure all requests are fulfilled in an accurate and organized manner. You may be required to perform additional duties and tasks not outlined above. Qualifications: Effective written and oral communication skills are required. High-level attention to detail (able to see the bigger picture). Strong organizational and time management skills. Computer skills including Word, Excel, and Outlook required. 1-3 years of outstanding customer service. Graphic Arts Industry and Print Production experience strongly