COWBOY INSURANCE AGENCY

Compensation

Full Description

Cowboy Insurance Agency is seeking an experienced Senior Client Service Manager to oversee commercial insurance client relationships and service operations. This role focuses on managing complex policy needs, supporting business clients, resolving service issues, and ensuring high-quality account management. Key Responsibilities • Manage commercial insurance accounts and client relationships. • Oversee policy renewals, endorsements, certificates, and service requests. • Guide clients through coverage questions and policy changes. • Coordinate with insurance carriers and underwriting teams. • Support and mentor client service staff. • Resolve complex customer concerns and service issues. • Maintain accurate policy documentation and account records. Requirements • Several years of commercial lines insurance experience. • Strong knowledge of commercial insurance policies and coverage. • Texas General Lines Property and Casualty license preferred or required. • Experience with policy management systems and insurance documentation. • Excellent communication, leadership, and problem-solving skills. • Ability to manage multiple accounts and deadlines. Benefits Potential benefits may include health insurance, paid time off, retirement savings, and professional development, depending on company policy and eligibility. About the Company Cowboy Insurance Agency is identified as an insurance agency serving clients with insurance coverage and policy services. Its commercial lines operations support businesses with insurance needs and ongoing account management. Pay: $70,000.00 - $90,000.00 per year Benefits: • 403(b) • Dental insurance • Health insurance • Paid time off • Relocation assistance • Vision insurance • Volunteer time off • Work from home Work Location: In person