County of Wake, NC

Compensation

Full Description

What You'll Be Doing Shape the Future of Wake County’s Network and become our next Network Services Engineer! The Wake County Information Technology Department is seeking an experienced Network Services Engineer to provide advanced technical support and leadership for the county's enterprise network infrastructure and its connected partner agencies. In this role, you will lead the design, implementation, integration and monitoring of network hardware, software and circuits that support Wake County’s critical business systems. Additionally, you will be responsible for developing network designs that enhance disaster recovery and redundancy efforts, ensuring the secure and continuous operation of essential network services and business processes 24/7, including holidays. Essential Functions: Monitor the performance of network hardware, software and data circuits, ensuring all network components are running on current IOS/COS release levels Act as a project leader or team member for assigned tasks and projects Develop strategies, technical direction and engineering solutions for enterprise-wide network services to meet key business needs Assist other IT staff with network-related issues and provide second-level support to the helpdesk for areas managed or supported by the Network Team NOTE: Additional Requirements: This position has a 24-hour on-call requirement with the ability to be onsite at any Wake County location within 1 hour and 30 minutes and is 60% remote and 40% in-office. A valid Driver's License and "safe" driving record is required. About Our Team Wake County Information Technology is in the heart of Raleigh’s booming downtown, a part of the Research Triangle area. If you’re a tech-guru, this is the place to be. Our team of smart, dedicated people is respected within our organization and recognized as leaders in the use of technology by the prestigious Center for Digital Government, regularly ranking in the top ten among counties with a population of 1 million or more. Our team members are our most valued asset and are treated as such with competitive salaries and top-notch benefits. We believe a good work/life balance helps people make better decisions, be more creative, and enjoy coming to work. If you thrive in a highly collaborative, fast-paced, supportive environment, then you owe it to yourself to check us out. The Basics (Required Education and Experience) Bachelors degree in Computer Science, Information Systems, Computer Engineering or a related field Two years of experience in network design and administration Six years of experience in network design and administration may be substituted for the combined education and experience requirements Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) The ideal candidate should have extensive experience in the following areas; however, a solid background in most of them will also be acceptable. Networking Hardware: Cisco routers, switches, firewalls, wireless LAN controllers and access points Small Form-factor Pluggable (SFP) fiber optic modules, including SFP, SFP+, QSFP, QSFP+ and QSFP28 Network Security: Cisco Identity Services Engine (ISE) VPNs (Cisco ASA) Firewalls (Cisco ASA and Firepower) Web filtering Intrusion Protection Wireless Infrastructure: IEEE 802.11 standards Cellular networks, including LTE, 4G, and 5G Network Management: DNA Center (Catalyst Center) Packet capture platforms SolarWinds How Will We Know You're 'The One'? Ability to assess issues, gather data, analyze findings and propose solutions Ability and knowledge to choose effective actions and solutions based on facts, constraints and anticipated outcomes Ability to oversee projects and related activities, ensuring quality, safety, resource coordination, risk monitoring and timely completion of all tasks Ability to understand customer technologies and resolution techniques by listening, analyzing problems, communicating clearly and providing constructive feedback Ability to ensure projects are completed on time and monitors activities, taking corrective action when needed About This Position Location: WCOB Raleigh, NC 27602 Employment Type: Regular Work Schedule: Mon - Fri 8:30am - 5:15pm Hiring Range: 77,676 - 139,818 Market Range: 77,676.00 - 139,818.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 12/16/2025 What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.