Council for Jewish Elderly

Compensation

Full Description

A COVER LETTER IS REQUIRED. Be the Heart of the Building. At CJE SeniorLife, we believe aging is a time for connection, dignity, and purpose. The Delighter/Winston Center for Aging Well is more than an office: it’s a welcoming hub where older adults receive guidance, support, and compassionate care. We’re looking for an Operations & Administrative Coordinator who thrives in a dynamic environment and takes pride in making everything and everyone feel supported and appreciated. If you are calm under pressure, highly organized, service-minded, and genuinely enjoy working with older adults, this may be the role for you. Pay: $50-55k. Schedule: Monday to Friday, 8:30 am to 5:00 pm. Union status: Dues-paying membership in Service Employees International Union Local 73 is a condition of employment. What You’ll Do Create a Warm & Welcoming Experience • Serve as the front desk anchor by greeting visitors and coordinating sign-ins. • Support client arrivals and ensure smooth communication across teams. • Route inquiries (phone, web, in-person) with professionalism and care. • Help gather and manage client feedback to continuously improve service. Keep the Building Running Smoothly • Liaise with Facilities and IT to resolve building and technical needs. • Manage vendor visits, supplies, mail, and equipment upkeep. • Coordinate conference room scheduling and building-wide communications. • Support on-site events, staff appreciation activities, and seasonal programs. Power the Programs Behind the Scenes • Provide administrative support to Legal, Benefits, Clinical Intake, Care Management, and Counseling teams. • Prepare documents, manage mailings, process invoices, and assist with scheduling. • Support CRM documentation and appointment coordination. • Help improve systems by identifying trends or scheduling challenges. Who You Are You bring: • 3+ years of experience in office operations or administrative support. • Strong Microsoft 365 skills and comfort learning new systems (CRM experience a plus, Salesforce preferred). • Excellent communication skills — written and verbal. • Exceptional organization and follow-through. • A calm, professional presence in busy environments. Bonus points for: • Experience in healthcare, social services, or nonprofit settings. • Vendor coordination experience. • Russian or additional language skills. • Familiarity with Jewish customs and community practices. What Makes You Stand Out You are: • Service-oriented and people-first. • Respectful of diverse backgrounds and life experiences. • Comfortable balancing multiple priorities. • A natural problem-solver. • Discreet and professional with confidential information. Most importantly, you believe older adults deserve dignity, compassion, and high-quality support. CJE SeniorLife is an equal opportunity employer.