CorroHealth

Compensation

Full Description

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: The Operations Support Coordinator is responsible for the day-to-day coordination and management of operational activities to support the CorroHealth team. They will align with both internal and external customers on a daily basis in order to drive and support company objectives. This role is essential to ensure the consistent high standard of quality and service delivery of CorroHealth. ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. Location: Remote (Within US Only) Required Schedule: Monday – Friday, You MUST be able to start between 6:30 & 7:30 AM EST with your shift then ending between 3:00 PM - 4:00 PM EST Hourly Salary: $19.00 (firm) JOB SUMMARY: The Operations Support Coordinator is responsible for the day-to-day coordination and management of operational activities to support the CorroHealth team. They will align with both internal and external customers on a daily basis in order to drive and support company objectives. This role is essential to ensure the consistent high standard of quality and service delivery of CorroHealth. ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. Job Responsibilities: Interact with designated client contacts to align CorroHealth program with existing provider systems and processes. Coordinate projects as assigned to ensure completeness and timeliness of project delivery. Comprehension and writing of business requirements for internal applications - while tracking of the project through training, deployment, and post-deployment support. Maintenance of critical operational records in an accurate and detailed manner. Act as a key liaison related to operational processes and objectives. Management of complex operations tasks as assigned. Manage and maintain excellent working relationships with internal/external customers via face to face, telephonic, and electronic interactions. Additional responsibilities that would correlate with the growth of the company. Required Experience/Skills: Must have previous customer service experience Must have administrative experience in a healthcare environment Must have an understanding of EOBs, Medical Records, HIPAA Must be proficient in basic computer skills and have experience using system including but not limited to Teams, Outlook, Word, Excel, Adobe Excellent computer skills, including typing, email Knowledge of EMR system functionality required Exceptional communication and time management skills Ability to work in a fast-paced environment. Attention to Detail Confidentiality Strict adherence to HIPAA/HITECH compliance Education: HS Diploma or equivalent is required Associate or bachelor's degree preferred What we offer: Hourly pay: $19.00 (firm) Medical/Dental/Vision Insurance Equipment provided 401k program PTO: 80 hours accrued, annually 9 paid holidays Tuition reimbursement Professional growth and more! PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. CorroHealth sits at the center of the revenue cycle revolution. Fundamental operations of the revenue cycle are supported through our expert teams while we recast the role of clinicians through automation. This shift to a true clinical revenue cycle helps us achieve our core purpose – exceed client financial health goals. For each patient population, CorroHealth automates key clinical aspects of the cycle. Our platforms focus on capture and application of clinical documentation while easing the burden on physicians. Scalability is prioritized in the support of client program operations. As with most revenue cycle partners, our skilled and enthusiastic team is available to outsource any portion of the cycle. However, we can also complement client programs with additional expert support or upskill existing client teams to meet program demands. Whether our team is deployed directly, or automation is incorporated for a more programmatic solution, CorroHealth delivers. CorroHealth has acquired Xtend Healthcare! For more information, please visit https://corrohealth.com. Applicants will only receive job-related emails from the domain @corrohealth.com. Additionally, it is important to emphasize that CorroHealth will never ask for money in return for a job offer.