Corporate Travel Management

Compensation

Full Description

Summary of Position The purpose of this position is to source, negotiate and contract vendor agreements based on customer’s program goals and budget. The sourcing manager is responsible for searching for venues, negotiating terms/pricing, and finalizing contracts based on the program's goals and objectives and the program's space requirements. This work is completed within the customer's specified timeframe to meet SLAs. Schedule / Shift Standard Responsibilities and Duties • Lead discovery calls to engage customer and learn about the meeting needs focusing on the goals and objectives of the program. Include all internal stakeholders. • Demonstrates a collaborative work style by using a consultative approach, actively listening to customer’s ideas, quickly assesses information, anticipate issues/outcomes, and make effective recommendations including ability to draw clear conclusions. Escalate to leadership for guidance when necessary. • Make destination recommendations; submit eRFP’s through client preferred Event Technology Platform for a diverse group of customers with consideration of the program goals, objectives, budget, space requirements and preferred properties. • Produce accurate documents/reports for clients and vendors in conjunction with account needs. • Conduct effective contract negotiations including terms, due dates, cost savings and concessions. • Review/modify contract terms as required by customer or venue to meet requirements and following customer's legal/risk review process. Facilitate contract execution between the parties in a timely manner. • Provide meeting owner/requester a summary of all terms, due dates, cost estimates for budgeting purposes, and deposits. • Record accurate budget, cost, savings, and contract execution in Cvent or applicable technology. • Manage program reconciliation, invoicing, accounts payable, and accounts receivables for each program; when applicable. Follow-up to ensure timely payment processing and revenue reconciliation. • Meet or exceed program timelines and deadlines established by customer or program. • Responsible for working closely with internal and external meeting stakeholders to quickly resolve any issues that may arise. • Provide exceptional service and manage the relationship with the meeting owner. Proactively offer professional recommendations to the client based on industry knowledge and expertise. Secure repeat business. • General industry knowledge of domestic and international destinations, hotel brands and venues. • Other duties as assigned. Leadership Responsibilities This position does not have supervisory responsibilities. Required of all CTM Positions • Embrace CTM’s core values of Connect, Evolve and Deliver. • Professional, collaborative and supportive interaction with employees, clients, suppliers and vendors. • Ability to work independently as well as part of a team. • Appropriate and professional written and verbal communication. • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests. • Creative and analytical thinking with strong problem-solving and consultative skills. • Demonstrates calm under pressure – is a proactive contributor and eager to learn. • Proficiency in Microsoft Office Suite. • Ability to do basic math. • Ability to read and interpret information. • Attention to detail. • Regular and reliable attendance. Education and Experience • High school diploma or equivalent is required. • Minimum of 5 years venue sourcing experience preferred, including vendor contracting and negotiation. • A CMP and/or CMM designation is preferred. • Technology designations, such as Cvent Event and Sourcing Professional Certifications are strongly recommended. Knowledge, Skills, and Abilities • Minimal travel required. If on-site, employee employee should maintain a professional demeanor and project a positive reflection of Corporate Travel Management. • Strong proficiency in meeting technology for example: Cvent; Groupize, Lenos; and other technologies as needed. • Identify process efficiency opportunities and challenge the status quo. Work with Leadership on efficiency opportunities, account specific best practices and continual enhancements. • Ability to work evening hours, weekends, and longer hours during high volume periods. • Basic understanding of Strategic Meeting Management Programs. • Excellent time management skills. EEO Statement CTM NA is an equal opportunity employer and is committed to fostering a diverse, equitable, and inclusive workforce. All qualified applicants applying for job openings posted in the U.S. will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, marital status, or any other characteristic or status protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and would like to request an accommodation in order to apply for a position, you may contact us at na.careers@travelctm.com.com. We will make every effort to respond to your request for assistance as soon as possible. Please provide a preferred contact method for response via email or phone. Flexible work arrangements are available. Depending on role, location, and business needs, colleagues may work onsite, hybrid (combination of in-office and virtual) or fully virtual. Click https://www.dol.gov/general/topic/discrimination to view EEO and Other Legal Notices. BENEFITS PROGRAM We provide competitive and comprehensive benefits programs, tailored to each part of the globe our people work in. From walking and fitness challenges to volunteer experiences, flexible work environments, generous leave programs and retirement plan options, we offer ways to support you in every stage of living your best life. • Company Paid Basic Life & AD&D Insurance • Company Paid Short-Term Disability • Voluntary Long-Term Disability Insurance Robust Wellness Program with incentives available to save money on your medical insurance premiums. • Supplemental Life; Accident; Cancer; Critical Illness; Identity Theft Protection and Legal Coverage Three medical plan offerings including a High Deductible Health Plan, HMO plan (available in select states) and a Co-Pay medical plan. Health Savings Account (HSA) with company core contribution and match, on a per pay period basis if enrolled in the HDHP medical plan. Flexible Spending Accounts Dependent Care Savings Account. Dental Insurance Plan Vision Insurance Plan 9 Company Paid Holidays including the day after Thanksgiving. Generous paid time off programs for vacation and sick days Employee Assistance Plan with access to Talk Space Therapy ‍ ‍ ‍ Family Medical Leave Paid Parental Leave (4 weeks) Maternity benefits utilizing company paid STD, plus Parental Leave (4 weeks) to provide time for recovery, baby bonding, and enjoying your family time. Bereavement Leave 401(k) Retirement Plan with a generous match per pay period Student Loan Payment Match #LI-MD1 Pay Range USD $55,000.00 - USD $75,000.00 /Yr.