Cornerstone Behavioral Health

Compensation

Full Description

About Us Cornerstone Behavioral Health is a technology-forward, telehealth-based behavioral healthcare organization serving adults across Ohio. We operate a structured, systems-driven model focused on operational excellence, compliance integrity, and professional client care. We are growing and seeking a reliable, detail-oriented Administrative & Billing Support Specialist to support client intake and structured billing workflows. This role is ideal for someone who thrives in clear processes, values organization, and executes tasks accurately and consistently. Compensation & Structure • $19/hour • 1099 Independent Contractor • 40 hours per week • Fully remote (U.S.-based applicants only) What You Will Do Client Intake & Front Desk Support • Manage inbound calls, voicemails, and SMS communication • Guide prospective clients through onboarding and documentation collection • Perform insurance benefit verification • Serve as primary administrative contact for routine client inquiries • Maintain professional, timely communication (within 1 business day) Insurance Billing Support • Submit insurance claims through our EHR within 24 hours • Track claim submission status • Post payments and maintain accurate billing records • Perform insurance verification prior to services • Support collections by sending reminders and coordinating payment plans • Escalate all complex issues to the Practice Manager within 24 hours Administrative Support • Maintain scheduling accuracy • Update spreadsheets and trackers as directed • Maintain organized digital documentation • Provide structured administrative support as assigned Performance Expectations Success in this role means: • Claims submitted within 24 hours • Client messages returned within 1 business day • Denials escalated within 24 hours • Accurate insurance verification • Clean, organized documentation • Strict adherence to HIPAA-compliant communication standards This is a task-execution role. Initiative, reliability, and follow-through are essential. Qualifications Required: • High school diploma • Reliable internet and secure remote workspace • Strong attention to detail • Excellent written and verbal communication • Comfort using EHR systems and Google Workspace Preferred: • Insurance verification or billing experience • Behavioral health or medical office experience Who This Role Is Ideal For • Administrative professionals seeking stable remote work • Individuals experienced in medical front desk or insurance verification • Detail-oriented professionals who prefer structured processes • Individuals who value clear expectations and accountability Cornerstone Behavioral Health is an equal opportunity organization and considers all qualified applicants without regard to protected characteristics under applicable law. Job Types: Full-time, Contract Pay: From $19.00 per hour Expected hours: 40 per week Benefits: • Flexible schedule • Professional development assistance Application Question(s): • On average, would current/former coworkers say you have strong attention to detail? • On average, would current/former coworkers say you have strong communication skills? • Are you comfortable working as a 1099 independent contractor? • Are you able to provide your own secure remote workspace and reliable high-speed internet? • Are you available to commit up to 40 hours per week during standard business hours (Monday–Friday)? • Have you used an Electronic Health Record (EHR) system before? • Are you comfortable submitting insurance claims within 24 hours of service and escalating denials within 24 hours of notice? • Are you comfortable returning client communication within 1 business day? • Have you worked in a role handling confidential or protected information (HIPAA or similar)? Education: • High school or equivalent (Required) Experience: • insurance billing: 1 year (Preferred) • reception: 1 year (Preferred) • behavioral health: 1 year (Preferred) Work Location: Remote