Converse University

Compensation

Full Description

SUMMARY OF POSITION: Performs the daily functions of the Mailroom and Student Development and Success through a courteous, helpful, unbiased and professional manner. ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Mail Room (50%) • Sort and distribute U.S. mail daily • Help prepare student boxes for each new year • Deliver and pick up mail from all offices and some faculty using a campus golf cart • Meter mail for all offices and departments • Ship and receive USPS, UPS, and Fed Ex packages/sort packages and scan in • Distribute flyers to each student, faculty, and staff box for special events, club meetings, etc. • Sell stamps and help students, faculty, and staff with mailing packages • Forward mail for withdrawn or graduated students throughout the year and for returning students during the summer • Compliance with the College's Service Expectations Dean of Students (50%) • Answer incoming calls, screening when possible • Assist with scheduling appointments and meetings for the Dean • Maintain records and student data using Jenzabar modules • Process check requests, petty cash forms, and departmental requisitions for the Division • Be responsive to questions related to campus events and student organizations • Process work orders as needed to support programming efforts • Purchase and maintain supplies for support of the office • Assist with student workers and task assignments • Must have good communication skills • Must be energetic and able to handle multiple tasks with ease • Assist Dean of Students in reviewing Change of Status requests and housing status during the enrollment process • Create and distribute announcements and important information relating to the division on multiple platforms (Daily Announcements, Screencloud, Canvas) Minimum qualifications: • High School Diploma required • 2+ years experience in office administration Preferred qualifications: • Bachelor's degree • 2+ years experience working in higher education or student affairs Knowledge/Skills/Abilities • Able to supervise student workers • Must have good communication skills • Must be energetic and able to handle multiple tasks with ease • Postal experience preferred • Ability to stand for long periods of time • Ability to handle multiple tasks • Working knowledge of Microsoft Office software: Word, Excel, PowerPoint • Working knowledge of Google applications • Well-grounded philosophy of honesty, integrity and respect • Demonstrated ability to establish and maintain effective working relationships with various constituents including both internal to the organization and with the public • Ability to work with and engage a diverse group of people • Ability to work independently yet value and support a team-based environment • Demonstrated professionalism and positive attitude GUIDELINES AND SUPERVISION: This joint position will report to the respective supervisors in the area of Students and mailroom. For the mailroom this position will report to the mail room manager and in the student area this position will report to the Dean of students. This position should be able to work autonomously with limited supervision. The position requires the use of sound judgment and the ability to work both independently with oversight of the supervisors. Confidentiality must be practiced and high professional standards must be followed when dealing with students. Work Schedule: Time would be split between the two offices equally unless needed to work full day in mail room. Licenses: Must have a current valid Driver's License DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.