Connecticut Department of Administrative Services

Compensation

Full Description

Assistant Ombuds Hybrid (Nurse Consultant (General) (40 Hour)) Recruitment #250923-5927FP-001 Location Hartford, CT Date Opened 9/24/2025 12:00:00 AM Salary $99,806 - $133,911/year Job Type Open to Statewide Employees Close Date 10/7/2025 11:59:00 PM Go Back Apply View Benefits Introduction Are you passionate about serving the public, making a positive impact to our state's correctional system and the environment of incarcerated individuals? Are you a Registered Nurse with experience in administration, consultation, education, or supervision? Apply today to become an Assistant Ombuds (Nurse Consultant)! THE POSITION The State of Connecticut, Office of Correction Ombuds (OCO) is currently seeking an Assistant Ombuds (Nurse Consultant (General)) to join their team! This position will perform critical consultative work necessary to assist in evaluating inmate complaints regarding medical treatment, access to care, and continuity of care. This position will also help further the mission and success of the office and commitment to the promotion of justice and fairness within correctional facilities for incarcerated individuals. Please note: you must be a current State of CT employee to be considered for this position (see Selection Plan for additional details). NEW! We're excited that Connecticut has joined the Nurse Licensure Compact effective October 1, 2025. Visit the Nurse Licensure Compact for more details. HIGHLIGHTS • FACILITY: Office of Correction Ombuds (OCO) • ADDRESS: 55 Farmington Avenue, Hartford, CT • SCHEDULE: Full-Time, 40 Hours per Week, First Shift, Monday through Friday, 8:00am - 4:30pm • Hybrid opportunity, combination of in office and remote work, in accordance with the Telework Policy What We Can Offer You • As a State of Connecticut employee, we offer the same competitive benefits which you are accustomed (Visit our new State Employee Benefits Overview page) • Professional growth and development opportunities • A healthy work/life balance to all employees DISCOVER THE OPPPORTUNITY TO • Provide clinical expertise in reviewing correctional health care services and practices; • Conduct record reviews, site visits, and interviews to assess compliance with clinical standards; • Draft reports and recommendations regarding the adequacy of medical care and system-level improvements; and • Collaborate with Ombuds staff on investigations, monitoring, and policy review. About Us The Office of the Correction Ombuds is an independent state agency within the Office of Governmental Accountability, charged with monitoring conditions of confinement, investigating complaints, and issuing findings and recommendations to the Department of Correction and the General Assembly. The Office works to ensure transparency, accountability, and humane treatment within Connecticut’s correctional facilities. Selection Plan Please Note: In order to be considered for this job opening, you must be a current State of CT employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. For Assistance In Applying Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process. For Those Who Hold a Rn License In a State Other Than Connecticut And Wish To Apply For a Connecticut License, Please • Review the eligibility and documentation requirements for CT license by endorsement of an out-of-state license; • Complete a CT DPH online application online (expand the ‘Public Health Practitioners’ grouping, select ‘Registered Nurse’ and then ‘Start’; • Request verification of your out-of-state license(s) electronically through the National Council of State Boards of Nursing’s : Nursys® System. To send verification of your license(s) to CT, read and agree to the terms, enter your biographic information, select your license type and select ‘SEARCH’. Review the results and select the ‘Next’ button. Check the box next to ‘Connecticut’ and complete the transaction. Once the transaction is completed, you will receive a confirmation email from Nursys and the verification will be available to the DPH. Note that PA and MI verifications are not provided through Nursys. Please contact those state boards for information on obtaining verification. Before You Apply • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov. • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. • Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting. After You Apply • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics. QUESTIONS? WE’RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Jensine Tran at Jensine.Tran@ct.gov. Join the State of Connecticut and take your next career step with confidence! PURPOSE OF JOB CLASS (NATURE OF WORK) In the Departments of Public Health, Children and Families, Correction, Developmental Services, Mental Health and Addiction Services, Social Services and the Offices of Early Childhood and Governmental Accountability this class is accountable for applying professional nursing knowledge in the enforcement, inspection, licensure, consultation and implementation or assessment of the nursing service component of health care programs and facilities. In the Office of the State Treasurer, Second Injury and Assurance Fund this class is responsible for managing, directing, implementing and monitoring programs involving medical cost containment and disability management relating to occupational injuries and loss control matters. EXAMPLES OF DUTIES • Implements, coordinates, and evaluates activities of assigned programs or health care services; • Maintains active liaison with and serves as nursing consultant to other sections, divisions, health care providers and public; • Assesses safety and quality of client care provided; • Assesses compliance of health insurance companies with various state statutes, regulations and guidelines; • Provides consultation and reviews, evaluates and authorizes requests for medical placement services or equipment for clients covered under medical assistance programs; • Evaluates requests from health care providers asking to be included in medical assistance programs and offers consultation regarding interpretation of programs, policies and regulations; • May inspect and evaluate health care and psychiatric facilities for compliance with state and federal regulations including licensure and certification laws; • Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY • Considerable knowledge of • standards of care and service delivery in community based nursing agencies, licensed home health agencies, health care facilities and institutions; • relevant state and federal laws, statutes and regulations; • principles and practices of nursing care administration and education for a variety of specialties with varied settings; • principles and practices pertinent to community processes; • Knowledge of • state, federal and local health agencies and programs; • nursing education and skill in techniques of teaching; • Considerable • interpersonal skills; • oral and written communication skills; • Ability to • plan, implement and evaluate programs; • collect and analyze data. Minimum Qualifications - General Experience Four (4) years of experience as a Registered Nurse in a position involving supervision, consultation, education or administration. Note • Administrative capacity is interpreted as having managerial responsibility in setting and implementing policies, carrying out program planning, and evaluating and coordinating special projects, etc. in the area specified in the appropriate parenthetical title. • Consultative capacity is interpreted as the providing of professional expert nursing advice to other than subordinate staff on major programmatic issues in the area specified in the appropriate parenthetical title. • Educational capacity is interpreted as experience in a full time professional educational position instructing professional nurses in a formalized program or teaching students in an undergraduate or graduate nursing program in the area specified in the appropriate parenthetical title. • Supervisory capacity is interpreted as having administrative supervision of registered nurses or other professional staff. Minimum Qualifications - Special Experience Two (2) years of the General Experience must have been in a public health nursing program, home health care agency, community health care setting, or in a hospital. Minimum Qualifications - Substitutions Allowed • A Bachelor's degree in nursing may be substituted for one (1) year of the General Experience. • A Master's degree in health services administration, nursing or public health may be substituted for one (1) additional year of the General Experience. Preferred Qualifications • Experience delivering or overseeing health care services in a correctional or institutional setting • Experience reviewing medical records for the evaluation of quality of care • Experience conducting audits, inspections, or compliance reviews related to health care services • Experience preparing reports including providing recommendations on health care delivery services • Experience working with diverse stakeholders, including medical professionals, state agencies, and justice-impacted individuals Special Requirements • Incumbents in this class must possess and retain a current license as a Registered Nurse in Connecticut. • Incumbents in this class may be required to possess certification as an Insurance Rehabilitation Specialist or be eligible for certification as an Insurance Rehabilitation Specialist. • Incumbents in this class may be required to travel. • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet.