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Compensation

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Title: Program ManagerDuration: 6 month contract - could extend Location: Onsite in Bellevue, WAKey ResponsibilitiesProgram Leadership & ExecutionLead end-to-end program management for 8+ concurrent strategic initiatives including Relay Yard Automation (RYA), Two-Factor Authentication (2FA), Multi-Factor Authentication (MFA), RFID Seals deployment, Driver Identity, Agent Studio, Relay Gate Agent (RGA), and Autonomous Yard Hostler (AYH)Develop and maintain comprehensive project plans, delivery timelines, and milestone tracking across multiple workstreamsCoordinate cross-functional teams spanning 6+ organizations including RYA, TCP, ACES, MMPM, WHS, S&C, TOM, and ADMDrive alignment between stakeholders with competing priorities and facilitate decision-making at senior leadership levelsStakeholder Management & CommunicationPartner with business lines and regional teams to drive program adoption and executionDevelop and execute comprehensive communication and adoption strategies for technology rolloutsManage EU stakeholders across multiple countries for solution expansion initiativesOperational Excellence & Launch SupportLead pilot site selection, alignment, and launch support activities with site TOM teamsCoordinate vendor relationships and manage external partner deliverablesDrive SOP documentation, training development, and rollout execution for ROC and field operationsEstablish success metrics, track pilot performance, and provide scale viability recommendationsSupport Tech teamsTriage and close-loop on technical bugs with engineering teamsManage PMO approvals and compliance requirements across programsTrack deployment milestones, identify blockers, and drive resolutionSupport workflow adoption, error-handling processes, and continuous improvement initiativesRisk & Dependency ManagementIdentify and manage program dependencies across technology, operations, and business teamsProactively surface risks and develop mitigation strategiesBuild contingency plans and drive issue resolution with appropriate urgencyEnsure alignment on timelines, resources, and delivery commitmentsRequired QualificationsBachelor's degree in Engineering, Computer Science, Business, or related field10+ years of program/project management experience in technology or operationsProven track record managing complex, multi-stakeholder programs with competing prioritiesExperience with transportation, logistics, or supply chain operations preferredStrong technical acumen with ability to understand and communicate technical conceptsDemonstrated ability to influence without authority across all organizational levelsPreferred QualificationsMBA or Master's degreePMP, Agile, or Six Sigma certificationExperience with automation technologies and IoT deploymentsBackground in security systems or authentication solutionsInternational program management experienceExperience with vendor management and external partnershipsKey CompetenciesStrategic Thinking: Ability to see the big picture while managing tactical executionStakeholder Management: Expert at building relationships and driving alignment across diverse groupsBias for Action: Demonstrates urgency and drives results in ambiguous environmentsCommunication: Exceptional written and verbal communication skills with ability to tailor messaging to audienceProblem Solving: Creative and analytical approach to identifying and resolving complex issuesOwnership: Takes full accountability for program outcomes and drives initiatives to completionAdaptability: Thrives in fast-paced, changing environments with shifting prioritiesSuccess MetricsOn-time delivery of program milestones across portfolioStakeholder satisfaction scores and adoption ratesSuccessful pilot-to-scale transitions with measurable business impactRisk mitigation effectiveness and issue resolution timeCross-functional team collaboration and alignment scoresEEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.