Confidential

Compensation

Full Description

Job Summary We are seeking a Product Specialist team member for the Content Operations department. This candidate will play a key function in the fast-paced development, realization, and launch of the product vision and strategy. This would involve creating product part numbers, collecting accompanying data/assets and distributing these products across the proper channels. This Product Specialist will be partnering cross-functionally with internal teams in Marketing, Product Line Management, Engineering, Tech Support, and Sales. To be successful in this role, the candidate will be self-motivated, energetic, organized, detail oriented, flexible, and have a passion for new technology. Duties/Responsibilities: • Learn and understand fiber optics, networking, and hardware concepts/technologies applicable to new product considerations • Create part numbers for our multiple brands and business segments while maintaining a strict and consistent part numbering methodology/schema • Use templated import sheets to create products along with their accompanying technical specifications in the content management and ERP systems • Fulfill product creation requests from sales through Salesforce • Ensure that the company's Content Management System (CMS) and Enterprise Resource Planning (ERP) systems have the correct and most updated information for our products • Ensure all products for assigned product categories have all necessary content, such as digital assets, datasheets associated with them • Ensure products for assigned product categories are set up correctly and completely at distribution • Provide subject matter expertise to internal teams on the technical details of assigned product categories Supervisory Responsibilities: • This job has no supervisory responsibilities. Qualifications and Experience: • Extreme proficiency in MS Excel using functions, formulas and large datasets • SQL experience preferred • Keen understanding of data hierarchy and data integrity • Experience using platforms such as a CMS, CRMs and ERP systems • Understanding fiber optics technology would be a plus • Ability to plan and prioritize workload daily • Strong communication and collaboration skills • Extreme attention to detail • Data gathering and data manipulation skills • Project Management skills • Knowledge of datacenter networking technology • Bachelor's Degree (BA) from four-year college or university, or two to three years of related experience and/or training, or equivalent combination of education and experience. Competencies: • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Physical Requirements and Work Environment: • Occasionally required to stand/walk/sit • Continually required to utilize hand and finger dexterity • Occasionally required to climb, balance, bend, stoop, kneel or crawl • Continually required to talk or hear • Occasionally work near moving mechanical parts • While performing the duties of this job, the noise level in the work environment is usually: quiet • The employee must occasionally lift and /or move up to 25 pounds • Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Depth perception and ability to adjust focus The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Pay Transparency: The starting salary for this opportunity ranges from $20-$40 per hour. Other rewards may include annual bonus eligibility, which is based on company and individual performance. Company provides a variety of benefits to employees, including medical, dental and vision insurance coverage, life and disability insurance, retirement savings plan, paid holidays, and paid time off (PTO). Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience. The company will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the company is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/. Location Type: On-site