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Job Title: Helpdesk TechnicianLocation: RemoteDuration: Long-term, open-ended contractShift: Must be flexible with schedule, 1st, 2nd and 3rd shiftsPay Rate: $15/hour Orientation Start Date: 2/2/2026Job Description:Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience needed.Requirements:Must be flexible with schedule.Must be able to pass a technical screen, so previous I.T. experience is needed or school.Advanced written and verbal communication skills needed.Must be able to pass an extensive background check.EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.