Confidential

Compensation

Full Description

Job Title: Client Service Representative Company Overview: Our company is a dynamic and rapidly growing organization dedicated to delivering exceptional customer experiences at live events. We pride ourselves on fostering a collaborative and energetic work environment where every team member plays a vital role in our success. Role Overview: As a Client Service Representative, you will be the face of our company at various in-person events, ensuring that clients and customers receive outstanding service. This role is perfect for someone who enjoys engaging with people, solving problems proactively, and working both independently and as part of a team. What You'll Do: - You will greet and assist clients and customers warmly, creating a positive first impression. - You will manage client inquiries and resolve issues efficiently to ensure satisfaction. - You will collaborate with team members to coordinate event logistics and support. - You will proactively identify potential problems and implement solutions before they escalate. - You will maintain accurate records of client interactions and feedback. - You will support the setup and breakdown of event spaces as needed. - You will communicate effectively with clients, teammates, and management to ensure smooth operations. - You will contribute to a positive and energetic team atmosphere. What You Bring: - Minimum of 1-2 years of experience in customer service or client-facing roles. - Excellent interpersonal and communication skills. - Strong problem-solving abilities and a proactive mindset. - Ability to work effectively both independently and in a team setting. - Flexibility to work in-person at various event locations. - High energy and a positive attitude that lights up a room. Bonus Points If You Have: - Experience working at live events or in hospitality. - Multilingual abilities to assist diverse client bases. - Basic knowledge of event coordination or logistics. - Familiarity with CRM software or client management tools. What We Offer: - We offer competitive hourly wages with opportunities for bonuses. - We offer hands-on experience in a fast-paced, people-focused environment. - We offer a supportive team culture that values your contributions. - We offer opportunities for professional growth and development. - We offer flexible scheduling to accommodate your availability. Ready to Apply? Please submit your resume and a brief cover letter explaining why you would be a great fit for this role to our recruitment team at careers@confidential.com. We look forward to meeting you!