Confidential

Compensation

Full Description

Job Title: Client Service Representative Company Overview: Our company is a dynamic and rapidly growing organization dedicated to delivering exceptional customer experiences at live events. We pride ourselves on fostering a collaborative and energetic work environment where every team member plays a vital role in our success. Role Overview: As a Client Service Representative, you will be the face of our company at various in-person events, ensuring that clients and customers receive outstanding service. This role is perfect for someone who thrives in social settings, enjoys problem-solving, and is passionate about creating positive experiences. What You'll Do: - You will greet and engage with clients and customers warmly, creating a welcoming atmosphere. - You will assist attendees with inquiries, providing accurate information and solutions promptly. - You will collaborate with team members to ensure smooth event operations and client satisfaction. - You will proactively identify and resolve potential issues before they escalate. - You will manage client feedback and communicate insights to improve service delivery. - You will maintain a professional and positive demeanor, representing the company’s values. - You will support event setup and breakdown as needed, contributing to overall event success. What You Bring: - You bring at least 1-2 years of experience in customer service or client-facing roles. - You have excellent communication and interpersonal skills, with a friendly and approachable attitude. - You are comfortable working in fast-paced, in-person event environments. - You possess strong problem-solving abilities and can think quickly on your feet. - You are a team player who can also work independently when required. Bonus Points If You Have: - Experience working at live events or in hospitality. - Multilingual abilities to assist diverse client groups. - Basic knowledge of event management or coordination. - Familiarity with CRM software or customer service platforms. What We Offer: - We offer competitive hourly wages with opportunities for bonuses based on performance. - We offer hands-on experience in a vibrant, social work environment. - We offer flexible scheduling to accommodate your availability. - We offer professional development opportunities to help you grow your career. - We offer a supportive team culture that values your contributions. Ready to Apply? Please submit your resume and a brief cover letter explaining why you would be a great fit for this role. We look forward to meeting you and exploring how you can contribute to our team at upcoming events.