Confidential

Compensation

Full Description

Job Title: Client Service Representative Company Overview: Our company is a dynamic and growing organization dedicated to delivering exceptional customer experiences at live events. We pride ourselves on fostering a collaborative and energetic work environment where every team member plays a vital role in our success. Role Overview: As a Client Service Representative, you will be the face of our company at various in-person events, ensuring that clients and customers receive outstanding service. This role is perfect for someone who enjoys engaging with people, solving problems proactively, and working both independently and as part of a team. What You'll Do: - You will greet and assist clients and customers warmly, creating a welcoming atmosphere. - You will manage client inquiries and resolve issues efficiently before they escalate. - You will collaborate with team members to ensure smooth event operations. - You will provide real-time feedback to management to improve service delivery. - You will maintain accurate records of client interactions and transactions. - You will support event setup and breakdown as needed. - You will adapt quickly to changing situations and client needs. - You will contribute to a positive team environment by sharing ideas and supporting colleagues. What You Bring: - You have at least 1-2 years of experience in customer service or client-facing roles. - You possess excellent communication and interpersonal skills. - You are comfortable working in fast-paced, in-person event settings. - You demonstrate strong problem-solving abilities and attention to detail. - You are a team player who can also work independently. - You have a positive attitude and a passion for helping others. Bonus Points If You Have: - Experience working at live events or in hospitality. - Multilingual abilities. - Basic knowledge of event management software. - Previous experience in sales or client relations. What We Offer: - We offer competitive hourly wages and opportunities for bonuses. - We offer hands-on experience in a vibrant, people-focused environment. - We offer flexible scheduling to accommodate your availability. - We offer training and development opportunities to help you grow. - We offer a supportive team culture that values your contributions. Ready to Apply? Please submit your resume and a brief cover letter explaining why you would be a great fit for this role to our recruitment team at careers@confidential.com. We look forward to hearing from you!