Confidential

Compensation

Full Description

Job Title: Client Service Representative Company Overview: Our company is a dynamic and client-focused organization dedicated to delivering exceptional service and support at live events. We pride ourselves on creating memorable experiences for our clients and their customers through attentive and proactive service. Role Overview: As a Client Service Representative, you will be the face of our company at various in-person events, ensuring that every client and customer interaction is positive and seamless. Your role is crucial in maintaining high satisfaction levels and solving issues before they arise. What You'll Do: - You will greet and engage with clients and customers warmly, creating a welcoming atmosphere. - You will assist clients with inquiries and provide timely solutions to their needs. - You will collaborate with team members to ensure smooth event operations. - You will proactively identify and resolve potential problems to prevent disruptions. - You will manage client feedback and communicate it effectively to the management team. - You will maintain accurate records of client interactions and event details. - You will support the setup and breakdown of event spaces as needed. What You Bring: - You bring at least 1-2 years of experience in customer service or client-facing roles. - You have excellent communication and interpersonal skills. - You possess strong problem-solving abilities and a proactive mindset. - You are comfortable working in fast-paced, in-person event environments. - You have the ability to work independently and as part of a team. Bonus Points If You Have: - Experience working at live events or in hospitality. - Multilingual abilities to assist diverse client bases. - Basic knowledge of event management software. - A positive and energetic attitude that uplifts those around you. What We Offer: - We offer competitive hourly wages with opportunities for bonuses. - We offer hands-on experience in a vibrant, team-oriented environment. - We offer flexible scheduling to accommodate your availability. - We offer professional development and training opportunities. - We offer a supportive workplace culture that values your contributions. Ready to Apply? Please submit your resume and a brief cover letter explaining why you are the perfect fit for this role to our recruitment email. We look forward to meeting you and exploring how you can contribute to our team.