Confidential

Compensation

Full Description

Job Title: Client Service Representative Company Overview: Our company is a dynamic and rapidly growing organization dedicated to delivering exceptional customer experiences at live events. We pride ourselves on fostering a vibrant and supportive work environment where teamwork and individual initiative are equally valued. Role Overview: As a Client Service Representative, you will be the face of our company at various in-person events, ensuring that every client and customer interaction is positive and memorable. Your role is crucial in maintaining high satisfaction levels and supporting the smooth operation of event activities. What You'll Do: - You will greet and engage with clients and customers warmly, creating a welcoming atmosphere. - You will assist clients with inquiries and provide timely, accurate information. - You will identify and resolve potential issues proactively to prevent escalation. - You will collaborate with team members to ensure seamless event execution. - You will manage client feedback and communicate insights to improve service quality. - You will maintain organized records of client interactions and event details. - You will support logistical tasks as needed to facilitate event success. What You Bring: - You bring at least 1-2 years of experience in customer service or client-facing roles. - You have excellent communication and interpersonal skills. - You are comfortable working in fast-paced, in-person event environments. - You possess strong problem-solving abilities and a proactive mindset. - You are a team player who can also work independently. Bonus Points If You Have: - Experience working at live events or in hospitality. - Multilingual abilities to assist diverse client groups. - Familiarity with CRM software or event management tools. - A background in sales or client relations. What We Offer: - We offer competitive hourly wages and performance bonuses. - We offer comprehensive training and professional development opportunities. - We offer a supportive team culture that values your contributions. - We offer flexible scheduling around event dates. - We offer the chance to gain valuable real-world experience in a vibrant industry. Ready to Apply? Please submit your resume and a brief cover letter explaining why you would be a great fit for this role to our recruitment email. We look forward to meeting you and exploring how you can contribute to our team!