Confidential

Compensation

Full Description

Job Title: Client Service Representative Company Overview: Our company is a dynamic and client-focused organization dedicated to delivering exceptional service and support at various events. We pride ourselves on creating memorable experiences for our clients and fostering a collaborative and energetic work environment. Role Overview: As a Client Service Representative, you will be the face of our company at in-person events, ensuring that every client and attendee receives outstanding service. Your role is crucial in building strong relationships, solving problems proactively, and contributing to a positive event atmosphere. What You'll Do: - You will greet and assist clients and attendees with a warm and professional demeanor. - You will manage client inquiries and resolve issues promptly to ensure satisfaction. - You will collaborate with team members to coordinate event logistics and support. - You will anticipate potential challenges and implement solutions before they escalate. - You will maintain accurate records of client interactions and feedback. - You will contribute to continuous improvement by sharing insights and suggestions. - You will represent the company’s values and commitment to excellence at all times. What You Bring: - You bring at least 1-2 years of experience in customer service or client-facing roles. - You have excellent communication and interpersonal skills. - You are comfortable working in fast-paced, in-person event environments. - You possess strong problem-solving abilities and a proactive mindset. - You are a team player who can also work independently when needed. Bonus Points If You Have: - Experience working at live events or in hospitality. - Multilingual abilities to assist diverse client groups. - Familiarity with CRM software or event management tools. - A background in sales or client relations. What We Offer: - We offer competitive hourly wages and opportunities for advancement. - We offer hands-on experience in a vibrant, people-oriented setting. - We offer supportive team culture and ongoing training. - We offer flexible scheduling around event dates. - We offer the chance to build valuable professional skills and networks. Ready to Apply? Please submit your resume and a brief cover letter explaining why you are the perfect fit for this role. We look forward to meeting you and exploring how you can contribute to our team’s success.