Confidential

Compensation

Full Description

Job Title: Client Service Representative Company Overview: Our company is a dynamic and rapidly growing organization dedicated to delivering exceptional customer experiences at live events. We pride ourselves on fostering a vibrant and inclusive work environment where teamwork and individual initiative are equally valued. Role Overview: As a Client Service Representative, you will be the face of our company at various in-person events, ensuring that every client and customer interaction is positive and memorable. Your role is crucial in maintaining high satisfaction levels and supporting the smooth operation of event activities. What You'll Do: - You will greet and engage with clients and customers warmly, creating a welcoming atmosphere. - You will assist clients with inquiries and provide timely, accurate information. - You will identify and resolve potential issues proactively to prevent escalation. - You will collaborate with team members to ensure seamless event execution. - You will manage client feedback and communicate insights to improve service quality. - You will maintain professionalism and represent the company’s values at all times. - You will support logistical tasks related to event setup and breakdown as needed. What You Bring: - You bring at least 1-2 years of experience in customer service or client-facing roles. - You have excellent communication and interpersonal skills. - You are comfortable working in fast-paced, dynamic environments. - You possess strong problem-solving abilities and a proactive mindset. - You are able to work flexible hours, including evenings and weekends. Bonus Points If You Have: - Experience working at live events or in hospitality. - Multilingual abilities to assist diverse client groups. - Basic knowledge of event management software or CRM tools. - A positive attitude and a passion for delivering outstanding customer service. What We Offer: - We offer competitive hourly wages with opportunities for performance bonuses. - We offer hands-on experience in a vibrant, team-oriented environment. - We offer flexible scheduling to accommodate your availability. - We offer professional development and training opportunities. - We offer a supportive culture that values your contributions and growth. Ready to Apply? Please submit your resume and a brief cover letter explaining why you would be a great fit for this role. We look forward to meeting you and exploring how you can contribute to our team at upcoming events.