Conexess Group

Compensation

Full Description

Conexess Group is aiding a large healthcare client in their search for a UX Researcher in a remote capacity. This is a long-term opportunity with a competitive compensation package. Please note we are unable to provide sponsorship or work c2c for this role. Responsibilities: • This role will conduct user research with a healthcare provider population. • Willingness to travel on-site to conduct user research. • Apply experience, knowledge of social science, design, and ecommerce best practices to identify both tactical and programmatic research needs. • Define testable hypotheses that are relevant to the business and design approaches to address general user experience and product marketing questions. • Develop research plans and recruitment criteria with stakeholder input. • Collect research data using a broad range of methods (e.g. moderating interviews, usability, focus groups, contextual evaluations, diary studies; design and program surveys) directly, in collaboration with other research staff, or using vendors. • Present findings and implications (from a single study or a combination of multiple studies and/or data sources) to stakeholder audience. • Work closely with various stakeholders (e.g. product, design, development) to produce high quality, innovative designs that leverage research insights. • Be a customer advocate, with a familiarity of competitive experiences and research findings that you are able to apply toward expert evaluation of internal products and ensuring teams have a clear picture of the end user experience. • Investigate and socialize new technology, processes, and/or research approaches. Requirements: • BA/BS in related field highly preferred • Advanced degree in Cognitive Science, Statistics, Human- Psychology, Computer Science, Computer Interaction or related field preferred. • 5+ years UX research experience, will flex for less experience for a strong candidate • Experience using a variety usability methods for both remote and in-person research, including: usability, survey, card sorting, heuristic evaluation (formal and informal), cognitive walkthroughs, participatory design/co-creation workshops • Ability to manage a research project from end-to-end including eliciting stakeholder goals, study design, screener development and recruiting management, test moderation, data analysis and reporting • Strong written, verbal, and presentation skills • Ability to support multiple simultaneous projects and product teams • Discovery research expertise • Presentation / communication skill • Project management