Concord Servicing

Compensation

Full Description

Concord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. We are service-focused, innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and customizable servicing solutions. Our subject matter experts proactively partner with clients to maximize portfolio performance at a competitive price. We're looking for a curious and driven Part-Time Marketing Analytics Intern to help us decode the customer journey and fuel smarter growth strategies. In this hands-on role, you’ll dive into HubSpot, analyze performance trends, and explore conversion paths to uncover what really moves the needle. You’ll collaborate with our high-energy marketing and sales teams, turning raw data into powerful insights that shape campaigns and speed up sales cycles. If you’re eager to learn, love solving puzzles, and thrive in a fast-paced environment — let’s talk. Key Responsibilities Utilize HubSpot to manage and track customer interactions, campaigns, and workflows to support marketing initiatives Automate pricing templates and processes within HubSpot, ensuring alignment with sales and finance teams Support revenue forecasting through data modeling and predictive analysis across sales and marketing Perform bookings analysis to evaluate revenue performance and trends across products, segments, and periods Conduct risk assessments on revenue targets and pipeline health to identify bottlenecks and at-risk opportunities Analyze customer journey data to identify trends, patterns, and opportunities for improving engagement and conversions Measure and report on key performance indicators (KPIs) such as conversion rates, lead generation metrics, and sales cycle times Assist in creating and refining customer journey maps to enhance user experience and optimize touchpoints Develop clear, actionable reports and dashboards to communicate insights to stakeholders Work with cross-functional teams to align analytics efforts with marketing and sales strategies Identify opportunities to streamline data collection and analysis processes for greater efficiency Current enrollment in a Bachelor’s degree program in Marketing, Business, Data Analytics, or a related field Proficiency in HubSpot (CRM, marketing, or Sales Hubs preferred) Familiarity with data analytics tools (e.g., Excel, Google Analytics) Basic understanding of performance analysis and KPIs Strong ability to interpret data, identify trends, and draw actionable conclusions Excellent written and verbal communication skills for presenting insights and collaborating with teams Ability to work with complex datasets and ensure accuracy in reporting Bonus Skills: Experience with SQL, Python, or other data visualization tools is a plus Remote work Wellness resources Paid sick time