Computer Task Group - CTG

Compensation

Full Description

IT Quality Assurance Lead - Business Analyst Location: Buffalo, NY (Hybrid Remote) Contract Hybrid Job Description: CTG is seeking to fill an IT Quality Assurance Lead/Business Analyst position for our client. Location: Buffalo, NY (Hybrid Remote) Duration: 9 months Duties: Serve as the lead business analyst for CAC/CDI initiatives, partnering with Project Management, clinical leadership, IT, Compliance, and vendor teams. Conduct current-state and future-state workflow analysis across HIM, Coding, CDI, Case Management, and Revenue Integrity functions. Develop detailed process maps, swimlane diagrams, and value-stream maps to identify inefficiencies and automation opportunities. Lead requirements elicitation, documentation, and validation for business, functional, data, integration, and compliance needs. Maintain traceability matrices linking business requirements to design, build, testing, and validation. Support change management, training, and adoption efforts related to CAC/CDI system deployments. Skills: Strong knowledge of ICD-10-CM/PCS, CPT/HCPCS coding, clinical documentation workflows, and hospital/professional revenue cycle operations. Proficiency with Microsoft Visio, Excel, Word, and other documentation tools. Excellent stakeholder facilitation, workflow analysis, and documentation skills. Experience: 5+ years of healthcare business analysis experience including workflow mapping, requirements elicitation, gap analysis, and productivity assessments. Experience supporting enterprise CAC/CDI technology implementations preferred. Education: Bachelor’s degree in Operations Management, Business, Project Management, Information Management, Healthcare Administration, Information Systems, or related field. Master’s degree and/or business analysis certifications (CBAP, CCBA, PMI-PBA) preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.