Computacenter AG & Co. oHG

Compensation

Full Description

About the role   The ideal Candidate will have experience providing specialized support across Windows platforms, Linux and VMWare. They should possess excellent troubleshooting skills and demonstrate the ability to make key technical decisions on their own accord. Excellent communication skills, both face to face and on the telephone, while having the ability to assess and prioritize tasks without close supervision is essential.    What you'll be doing   Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.  Manage and deliver root cause assessments for complex technical issues    Define workarounds for known errors and spear head improvements    Partner with product management and development teams to bolster the end user experience    User-focused, analytical, and compelled to solve problem    Deliver automated solutions to large enterprise environment       Offering solutions and workarounds to incidents/problems    Working to SLAs and deadlines    Review of services and application delivery    Prioritizing and managing several tasks at a single time    Establishing a good working relationship with wider teams and customers alike    Keep up to date with advancements in technology    Work with a variety of customers to gain a detailed understanding of their requirements    Providing On-Call Out of Hours Support    Document writing / process creation    Embrace and support Computacenter’s mission and core values.    What you have   The Candidate should have experience in the following:   Microsoft Windows Server 2003/2008/2012, including clustering, Linux and VMWare   Designing, developing and deploying of technologies on Windows Platforms    Active Directory experience: ADFS, Group Policy Objects (GPO), Domains, Forrest, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP/ADSI, Kerberos and Schemas    Understands the interdependency between Active Directory, DNS and DHCP.    PKI and Certificate Management    Quest Tools (Active Roles, Change Auditor, Recovery Manager)    Anti-virus technologies (McAfee)    Microsoft Exchange 2010 / 2013    Microsoft Skype for Business 2015 (including Enterprise Voice)    Scripting (PowerShell)    Desirable   Windows Server 2016    Linux & VMWare Experience   Lumension    Titus    SCOM & SCCM    Microsoft Forefront suite (FIM/MIM)    Exposure to Citrix technologies    Exposure to Virtualization technologies (VMWare)    Understanding of encryption – Hard disk / removable media    Cloud Computing – Azure AD Connect, AD Sync    Server Hardware including Cisco UCS  Able to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; lifting of up to 50 pounds.    What you can expect There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.   About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us