Compass Group

Compensation

Full Description

Position Title: BRAND ACTIVATION MANAGER - LOS ANGELES, CA  Pay Grade: 12  Reports To:  Salary:  $90000 $100000 Other Forms of Compensation:     Our Passion is Food!At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!   This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.   Job Summary The Brand Activation Manager is responsible for supporting, implementing, and collaborating on all facets of the Bon Appétit brand. They play an integral role on the regional team and collaborate with the Image + Style team, District Manager, and the Regional Vice President, helping to craft & implement customer experience initiatives that support our overall strategic priorities, drive customer satisfaction, contribute to increased participation and revenues, and provide education and insight to the delight of our guests and clients.   This role will primarily support high-profile, marquee clients including studio business and other premier corporate accounts based in the Los Angeles and Orange County markets. Each activation and guest experience must embody the Bon Appétit brand as well as the elevated standards and distinct culture of these clients. Given their prominence, the Activation Manager is expected to exercise the highest level of discretion and adhere to strict non-disclosure practices, safeguarding client confidentiality while consistently delivering exceptional service.   The Activation Manager will work within our brand vision and guidelines to drive and support customer experience planning and brand initiatives, leveraging cross-functional partnerships with field on-site teams, regional support teams, and the Image + Style team. Key Responsibilities Include: Activate our brand both internally through our people programs and externally with customer experience initiatives (WOWS + Benvenuti). Collaborate creatively within the Image + Style team to develop customer experience initiatives that enhance our brand and contribute to customer satisfaction and increased participation and revenues. Maintain a strong, consistent presence in the field, visiting accounts in person at least four days per week to build relationships, observe operations firsthand, and actively support on-site teams. Manage small-scale design projects for account-specific needs within our brand vision and guidelines, approaching each assignment with a solutions-focused, can-do attitude that ensures timely, high-quality results without unnecessary complications. Support field teams on-site for various brand activation initiatives.evebts and address specific client needs. Proactively develops recommendations to refresh customer experiences onsite in an effort to support account retention. Surface issues/requests for projects that can be done at a mass level. Works collaboratively to develop new systems and tactics to approach tasks more efficiently and effectively. Leads by “automating the predictable, so we can humanize the exceptional.” Develop new strategies and tactics for promoting existing or new locations, to enhance sales, customer experience, and customer satisfaction. Desired Qualifications: Passion for great food and food experiences, as well as a basic level of general culinary and hospitality knowledge, and an interest in sustainability. Education: BA or BS degree in Marketing/Communications, Public Relations, or Journalism preferred Experience: Minimum 4 years’ experience in marketing (experiential / brand), communications, or public relations role, either in an agency setting or in-house for a restaurant or foodservice establishment. A demonstrated ability to be proactive and assertive in identifying and capturing growth opportunities, as well as thinking creatively and strategically. Proficient with Microsoft Office Applications, Photoshop, Adobe Acrobat, Canva Very strong writing skills, including proper grammar and spelling. Organized, detail-oriented and process-oriented. A strong self-motivator with the ability to work at effectively with minimal supervision.  Apply to Bon Appetit today! Bon Appetit is a member of Compass Group USA. Click here to Learn More about the Compass Story Associates at Bon Appetit are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.  Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace. Req ID:  1507670 Bon Appetit  Johanna P Heidler