$100K - 140K a year
Develop and execute lifecycle marketing strategies including testing and messaging to move customers through lifecycle stages using in-app messages, emails, and push notifications.
4+ years lifecycle/CRM marketing experience, experience in small business or consumer subscription, SQL knowledge or willingness to learn, strong writing skills, and ability to build a function from scratch in a small team.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're hiring our first Lifecycle Marketing Manager whose customer empathy and data obsession create real revenue impact. If you're the type who wants to build a function from scratch, this is your playground. • Measurable business outcomes: You are responsible for all of the strategy, testing, and messaging to get a customer from one lifecycle stage to the next. • The brand voice across touches: You are responsible for delivering a consistent, high-performing, delightful system of in-app messages, emails, push notifications, etc. Qualifications • 4+ years of lifecycle/CRM marketing experience • Experience in small business or consumer subscription. Bonus if it’s in our segments • SQL knowledge or an eagerness to undergo our (mandatory) SQL bootcamp • Exceptional written English • Eagerness to speak directly to customers • Experience being very early in a function (total marketing department of <5 people, with company size below 250 people) Requirements • A ferocious tester: You want to get to market as quickly as possible. You will come up with a test, design it, run it, analyze initial results, and plan V2 all within a matter of days. • Data-obsessed: You cut the data again and again, looking to find the perfect segment in the perfect moment to test with the perfect messaging. • A confident writer: You will be the voice of our brand to the customer during the lifecycle. • Scrappy: You will be the first into this function. We do not have fancy lifecycle tools. Benefits • The opportunity to build a function from scratch. • Early equity — you’ll share in the value you help create. • A culture of deep ownership, speed, transparency, and kind ambition. • Competitive salary and remote work with an international team. Company Description Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission. • We value curiosity and learning in our employees. • We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. • We prioritize taking decisive action over deliberation. • We strive for transparency and prioritize open, direct communication. • We value a caring mentality, prioritizing teamwork over personal accolades. Compensation Our range for this position is between $100,000 - $140,000 + Equity. Total compensation is based on several factors that are unique to each candidate.
This job posting was last updated on 9/2/2025