Community Health Alliance

Compensation

Full Description

Community Health Alliance is looking for full-time Systems Administrator I. Join our talented IT Department that focuses on serving the community and helping those in need by creating healthy outcomes for patients of every income. We operate six convenient locations throughout Reno and Sparks, providing comprehensive, top-quality medical services, dental and pediatric care, behavioral health, low-cost pharmacies, nourishing food pantries, and more. Position Summary: The System Administrator I is responsible for providing day-to-day technical support and assisting with the administration of CHA's technology infrastructure. This role focuses on installing, maintaining, and troubleshooting systems, workstations, and basic network services while supporting end-users across the organization. The position contributes to organizational goals by helping ensure system availability, security, and staff productivity. Our team members enjoy benefits that include: • Competitive salary: $64,808-$81,010 • 100% company paid employee medical insurance and 90% paid vision and dental on the 60th day from date of hire. • Continuing education benefit available at 24 hours & $500 per year • Paid Time Off: • PTO 15 days/year and increased after one years of service: pro-rated based on FTE status • 8 paid holidays per year • CHA paid pension plan at 5% of earnings after one year of service; no employee match • Additional 403(b)retirement annuity plan for employee to save; no employer match • Malpractice coverage through FTCA (Federal Tort Claims Act) • CHA provides a $10,000 Accidental Death & Dismemberment policy for each benefit-eligible employee at no cost to the employee. This is an employee benefit paid and sponsored by CHA. Qualifications Knowledge, Skills, and Abilities • Working knowledge of Windows client operating systems (Windows 10/11) and Microsoft Office applications. • Familiarity with Windows Server environments and basic Active Directory functions (user accounts, group policies, permissions). • Understanding of networking fundamentals (IP addressing, DNS, DHCP). • Experience with endpoint protection, password management, and multi-factor authentication. • Ability to diagnose and resolve issues on desktops, laptops, printers, and mobile devices. • Basic knowledge of virtualization platforms (VMware, Hyper-V) preferred. • Familiarity with Office 365 administration and cloud-based services. • Strong documentation, communication, and customer service skills. • Ability to handle sensitive information with discretion and maintain confidentiality. • Problem-solving skills with a detail-oriented approach. Qualifications and Experience • Associate's degree in Information Technology, Computer Science, or related field; equivalent certifications and experience may be considered in lieu of a degree. • 1-3 years of IT support or system administration experience. • Experience in healthcare, medical, or social services IT environments preferred but not required. • Industry certifications (CompTIA A+, Network+, Microsoft, or Cisco) a plus. Physical and Environmental Requirements • Ability to use computers and standard office equipment effectively. • Must be able to lift up to 40 pounds on a frequent basis. • Must possess a valid driver's license and be able to travel between sites as needed. • Ability to see, hear, and speak clearly to interact with staff and vendors. • Reasonable accommodations will be made for individuals with disabilities.