Community College of Vermont

Compensation

Full Description

About the position Responsibilities • Support development and maintenance of web-based forms and integrations including development, training, and documentation. • Work with internal and external constituents to define requirements and processes related to integration development and related documentation. • Design, develop, and configure integrations in support of business processes connected to the Enterprise Resource Planning (ERP) system and other connected systems. • Assist with the data mapping, data validation and deployment activities of each integration. • Serve as IT contact for third-party vendors to coordinate technical configuration and testing of integrations. • Lead testing of configured and developed integrations. • Maintain established integrations. • Provide maintenance support for developed custom web applications. • Monitor, troubleshoot, and resolve data quality issues related to integrations and web-based applications. • Provide technical support for business processes and reports that incorporate integrations. • Provide technical support for database programming and web development. • Routinely work with confidential and sensitive HR, Finance, and Student data in support of business processes and system integration. • Provide technical support for applications using JS, CSS, HTML and Cold Fusion. • Tier 2 troubleshooting and end-user support for enterprise and web-based applications. • Maintain WP Engine hosting platform to ensure an up-to-date and optimized environment for hosted websites. • Provide training and create documentation for end-users to help them effectively use applications. • Work closely with others throughout all IT service areas and functional areas of the institutions to implement, maintain and support solutions that have a high degree of quality and meet institutional and system needs. • Other duties, as assigned. Requirements • Bachelor's degree in computer science, information technology, or related field. • At least three (3) years of experience in program analysis or a combination of education and experience from which comparable knowledge and skills are acquired. • Two (2) years of experience using APIs to integrate systems. • Two (2) years of experience developing integrations using JavaScript, XML, and XSLT. Nice-to-haves • Strong understanding of web technologies, APIs, and troubleshooting techniques. • Solid web design skills with two (2) years of work experience in UI/UX. • Thorough understanding of online user behavior. • Solid developer skills with two (2) years of experience writing clean HTML5, CSS3, JavaScript (including jQuery), and PHP. • Understanding of progressive enhancement and mobile-first responsive design. • Experience administering and configuring enterprise environments. • Previous experience in a technical support role. • Understanding of HR, Payroll, Finance, Student processes in a Higher Education environment. Benefits • Partial work from home is possible. • Budgeted salary for this position is \$75,000 annually.