via Himalayas.app
$120K - 200K a year
Leading implementation processes, managing customer relationships, and optimizing workflows in a SaaS environment.
Proven experience in SaaS or healthcare technology implementation, team leadership, and strong organizational skills.
ICANotes is seeking a dynamic and experienced Implementation Manager to lead our ICANotes Plus implementation team. The ideal candidate will possess strong organizational skills, a passion for customer success, and the ability to refine and optimize implementation workflows in a fast-paced, customer-focused environment. Requirements • Proven experience managing implementation processes, preferably in SaaS or healthcare technology • Demonstrated success in leading and mentoring teams to achieve business objectives • Strong problem-solving and organizational skills with keen attention to detail • Excellent communication and interpersonal skills to foster strong relationships with customers and internal teams Benefits • Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term disability • Long-term disability • 401(k) and employer-matched retirement plan • Paid time off
This job posting was last updated on 1/16/2026