Comfort Inn by Choice Hotels

Compensation

Full Description

• Greet guests as they arrive • Manage the registration process • Ask for identification and ensure that the provided credentials are accurate • Handle guest check-ins and check-outs appropriately • Operate hotel switchboard, take calls and provide information and transfer calls • Manage accurate accounting of all rooms • Provide guests with room keys • Take reservations over the telephone, through emails and in person • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions • Refer guests to appropriate departments to resolve complaints or provide suggestions • Compute bills and take payments • Provide guests with directions around the hotel • Contact housekeeping and maintenance departments when a problem is reported • Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Job Types: Full-time, Part-time Pay: $15.00 - $18.00 per hour Work Location: In person