Columbia Housing Authority

Compensation

Full Description

Assistant Affordable Housing Manager Reports To: Director of Affordable Housing Operations Department: Affordable Housing Operations Starting Salary: C, $17.00 - $24.00/hr (Annual $35,360 - $49,920), plus excellent fringe benefits Summary of Position: This position is responsible for assisting the manager of a CHA's housing site. Duties include leasing of units, periodic inspection of units, collection of rents, annual recertifications, lease enforcement, property inspections maintaining effective landlord-tenant relationships with residents. This position requires basic knowledge of federal regulations relating to admissions and continued occupancy for the public housing program. Major Duties and Responsibilities Include: • Assists management with unit leasing, including resident orientation and collection of appropriate security deposits. • Coordinates unit move-in, move-out, annual, special housekeeping, and yard and property inspections with Maintenance staff. • Collects and receipts rent and other payments. • Monitors the tenant accounts receivables (TARS) and takes appropriate action including mailing billing notices, preparing repayment agreements, and initiates non-payment termination of tenancy notices. • Enforces lease provisions through resident counseling and written warning letters, maintains appropriate documentation in resident files and forwards-initiated termination of tenancy notices and unlawful detainer suits to the Housing Manager. • Assists with meeting the goals and objectives as indicated by the CHA's Annual and Five-Year Plans. • Assists with preparation and review of monthly reports on aged receivables, TARs, security deposits, and the rent-roll. • Maintains a unit vacancy and unit turnaround report to track efforts associated with these activities for HUD performance assessment system. • Attends monthly Tenant Association meetings and the Housing Manager Staff Meetings at the Housing Managers' request. Maintains necessary files and documentation required by federal regulations. • Coordinates activities with Resident Services staff and others to meet the needs of residents. • Schedules all appointments for annual recertifications • Performs other work as assigned by the Housing Managers or the Director of Housing Operations. Required Knowledge, Skills, and Abilities: • Able to exercise considerable tact, confidentiality, and judgment in working with residents and in effecting solutions to complex personal and family problems. • Able to manage multiple projects in a timely and effective manner. • Able to establish and maintain effective working relationships with superiors, associates, administrators, and the public, as well as able to work with a diverse population that includes families, the elderly, and persons with disabilities. • Able to work as part of a team, both as leader and follower. • Able to provide excellent customer service to tenants, with a strong service orientation. • Able to express oneself effectively both orally and in writing with other CHA staff, residents, and the public. • Able to prepare clear, concise, comprehensive reports and effective, accurate correspondence. • Able to attain knowledge of the policies, procedures and practices of the CHA and the federal regulations governing the provision and oversight of housing management. • Able to implement continuing assignments that include the organization of materials, the preparation of reports, and the making of decisions within established guidelines and procedures. • Able to make mathematical computations with speed and accuracy • Able to attain and utilize knowledge of counseling and problem-solving techniques • Able to utilize computer hardware and software required to meet the general responsibilities of the position. Education and Experience: • High school diploma or equivalent • Minimum of two years' experience in property management, preferably low-income housing management, business or public administration, general management, property management • Demonstrable experience with computers and software systems Special Requirements: • Must be bondable and insurable. • Must have a valid Missouri vehicle operator's license. • Must pass LIHTC Certification training within one year of employment. • Must be willing to travel overnight for a maximum of 15 days annually for training or attendance at conferences/workshops. • Must be able to obtain and maintain a bank account for direct deposited of payroll. • Must be able to pass a pre-employment background check and drug screen.