Columbia Fireflies

Compensation

Full Description

Job Title: Concessions Manager Department: Food and Beverage Reports to: Director of Food and Beverage FLSA: Exempt Salaried Job Summary: Manages all food and beverage services for the facility, including services of meetings, bars, and concessions. Ensures food and beverage service operates efficiently and effectively and maintains DHEC standards. Oversees all food and beverage service at the concession level to provide quick, quality service to all patrons. Supervisory Responsibilities: • Recruits, interviews, hires, and trains new staff. • Oversees the daily workflow and scheduling of the department. • Handles discipline and termination of employees in conjunction with HR. Duties/Responsibilities: • Coordinates with Kitchen staff and other functional areas on the timing and production of service • Makes sure all spaces are clean and orderly after each event/ end of day • Fulfills appropriate staffing for each event involving concession (bar or cart) service • Manages full operations of concessions during an event • Trains all staff in food service • Ensures bars meet and operate according to laws and regulations • Schedules and monitors labor in accordance to need and fiscal budget • Maintains timesheets for payroll accuracy • POS knowledge, operation and troubleshooting preferred • Accounts for and reconciles POS systems and revenues • Ensures a Health Department Score of 95 or higher • Hires and trains all servers, cashiers, bartenders, and other required staff • Maintains an active role in local hospitality community and professional associations (at least 1 of the two required organizations) • MUST conduct pre-shift meetings to reinforce training, provide updates, reinforce procedure and practices, and receive feedback from staff. • Duties typically associated with a career in baseball, including: pulling tarp, working festivals and parades, maintaining team’s office hours – both before, during and after the season. Required Skills/Abilities: • Advanced verbal and written communication skills. • Customer service skills to provide excellent service and hospitality • Excellent organizational skills and attention to detail, providing consistency in every aspect of service • Excellent time management skills with a proven ability to meet deadlines. • High emotional intelligence, strong supervisory and leadership skills. • Ability to prioritize tasks and to delegate them when appropriate. • Ability to function well in a high-paced and at times stressful environment and adapt to the circumstances • Proficient with Microsoft Office Suite or related software. Education and Experience: Minimum of 3 years in food service management (experience in sports arena preferred) Ability to receive and maintain a Safe Serve Certification Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 50 pounds at times. Must be able to stoop, move equipment, and stand for long periods of times We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.