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Colorful Minds ABA

via Indeed

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Center Operations Manager

Chicago, IL
full-time
Posted 11/20/2025
Verified Source
Key Skills:
Operations management
Team supervision
Scheduling
Compliance monitoring
Systems development
Leadership
Communication
Project management
Empathy

Compensation

Salary Range

$65K - 75K a year

Responsibilities

Oversee daily clinic operations, supervise staff, manage scheduling, ensure compliance, and support family experience in a pediatric ABA clinic.

Requirements

Requires a master's degree in education or healthcare, 5+ years operations and supervisory experience in relevant settings, and experience working with children with autism.

Full Description

Salary: 65000-75000 Pay:$65,000.00 - $75,000.00 per year Job description: Overview Colorful Minds ABA is growing, and we are seeking a highly organized, mission-drivenClinic Operations Managerto oversee daily operations of our pediatric ABA clinic serving children ages 28 with autism and developmental disabilities. This role partners closely with the Clinical Director and CEO to ensure smooth clinic operations, exceptional family experience, and strong staff support. This is anin-person leadership roleideal for someone with strong operations, scheduling, and team-management experience in education, healthcare, ABA therapy, or early childhood settings. Why Join Colorful Minds ABA? • Leadership role with autonomy and growth potential • Mission-driven environment focused on helping children thrive • Supportive and collaborative leadership team • Opportunity to help build and strengthen clinic operations • Pathway to futureRegional Directorrole as clinic expands Daily Operations • Oversee day-to-day clinic operations to ensure smooth programming and exceptional client experience • Maintain facility readiness, safety standards, supplies, and equipment • Manage operational problem-solving, coverage needs, and schedule adjustments Staff Leadership • Supervise RBTs, supervisors, and administrative staff • Lead onboarding, training, coaching, and performance check-ins • Build a positive, team-focused culture that supports retention • Lead team meetings and day-to-day communication Scheduling & Coordination • Create and manage master staff and client schedules • Assign therapists strategically based on client needs and supervisor input • Manage cancellations, absences, and coverage planning • Track session hours, attendance, and authorizations Systems, Policies & Process Development • Develop operational SOPs and workflows • Improve scheduling, communication, documentation, and program systems • Support growth and scalability initiatives with CEO & Clinical Director Compliance & Quality Assurance • Ensure adherence to HIPAA and operational compliance requirements • Conduct documentation audits for completeness and timeliness • Coordinate with billing and authorization teams • Monitor operational KPIs and identify areas for improvement Family Experience & Client Services • Serve as families primary point of contact for operational needs • Support onboarding, tours, and scheduling updates • Handle concerns professionally, ensuring positive family experience Strategic Leadership • Provide operational reporting and insights to CEO • Support capacity management, staffing planning, and program expansion • Track metrics such as session completion, staff utilization, and attendance trends Education • Masters degree in Special Education, Education, Healthcare Administration, or related field required • Background in autism or developmental disabilities strongly preferred Experience • 5+ yearsin operations, coordination, or program management (school, ABA, daycare, therapy center, or healthcare preferred) • Experience supervising teams of 1020+ • Scheduling, compliance monitoring, and systems development experience • Experience working with children with autism required Skills • Excellent leadership and communication abilities • Strong organizational and project-management skills • Ability to manage priorities, troubleshoot, and make decisions • Proficient with scheduling software and Google Workspace • Empathy, patience, and professionalism working with families • Strong follow-through and accountability Job Type: Full-time Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person

This job posting was last updated on 11/25/2025

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