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College Board

via Workday

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Associate Director, Proposal Operations

Anywhere
full-time
Posted 9/4/2025
Direct Apply
Key Skills:
Content Management
Organizational Skills
Proofreading
Salesforce
Problem Solving
Process Improvement
Communication
Interpersonal Skills
Training Development
Data Analysis
Stakeholder Engagement
Quality Assurance
RFP Monitoring
Documentation
Team Collaboration
System Management

Compensation

Salary Range

$56K - 95K a year

Responsibilities

The Associate Director of Proposal Operations is responsible for maintaining the proposal content library, ensuring submission quality, and monitoring procurement websites for new RFP opportunities. This role involves training staff, reporting key performance metrics, and analyzing data trends for continuous improvement.

Requirements

Candidates should have experience managing content libraries and using content management systems, preferably Loopio. Strong organizational skills, familiarity with Salesforce, and the ability to communicate effectively are essential.

Full Description

About the team The State and District Partnerships (SDP) team at College Board is a dynamic and high-energy group dedicated to expanding opportunities for students by collaborating with educators in high schools, school districts, and state departments of education. Our team is committed to promoting the use of College Board programs and services, including the SAT Suite of Assessments, Advanced Placement (AP), and BigFuture. Our division is relentless in our pursuit of increasing the number of students who have access to these programs and ensuring our partners have the supports they need to implement them effectively. Within SDP, the Proposal Development team is dedicated to managing and optimizing the proposal process, ensuring that our submissions are of the highest quality and meet all client requirements. We work closely with program subject matter experts (SMEs), sales teams, operations, technology, and other stakeholders across the organization to maintain a robust content library and streamline the proposal process. About the opportunity The Associate Director of Proposal Operations plays a critical role in maintaining College Board’s proposal content library, ensuring the quality and accuracy of submissions, and supporting staff training and documentation. This role is also responsible for monitoring procurement websites to identify new opportunities, ensuring the organization is aware of every relevant RFP published across the country. Additionally, the associate director will deliver key performance reporting to stakeholders and analyze data trends to inform continuous improvement. This is a highly collaborative and operationally focused role that combines content strategy, process refinement, system management, and stakeholder engagement to help drive success in competitive proposal environments. In this role, you will: Content Management in Loopio (40%) Organize, maintain, and categorize content within the content library. Manage the SME review process after each RFP submission and throughout the year based on the team’s review cadence. Conduct quality assurance checks to ensure accuracy, clarity, and eliminate duplicate or outdated content. Confirm that the system selects the appropriate content for each RFP. Manage user access and permissions. RFP Opportunity Monitoring (25%) Monitor state procurement websites regularly to identify new RFP opportunities. Maintain and update login credentials for state and district procurement portals. Training and Documentation (15%) Develop and deliver training for SMEs and staff on the proposal management system. Maintain and revise RFP-related training documentation as needed. Reporting and Operations Administration (20%) Schedule and facilitate cross-functional meetings (e.g., pinch points, steering committees, kick-offs). Keep Salesforce opportunity records and reporting current and accurate. Maintain the internal RFP resource landing page and shared mailbox. Track contract expiration dates, including ACT and internal timelines. Prepare and distribute quarterly, year-end, and ad hoc reports. About You You have: Experience in managing content libraries and using content management systems. Experience with Loopio is preferred. Strong organizational and categorization skills. Excellent proofreading and process documentation. Familiarity with Salesforce. Ability to independently resolve challenges and find innovative solutions. Ability to take proactive steps to improve process and address issues. Ability to manage multiple tasks and prioritize effectively. A commitment to effective communication, transparency in processes, and excellence in customer service. Strong interpersonal skills, including the ability to navigate conflicts and manage complex relationships. A willingness and ability to travel up to 10%. A commitment to College Board’s mission, values, and impact. Authorized to work in the United States. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $56,000–$95,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-REMOTE #LI-GG1 College Board reaches more than 7 million students a year, helping them navigate the path from high school to college and career. We’re a mission-driven, not-for-profit membership organization dedicated to excellence in education. Founded 125 years ago, we are committed to clearing a path for all students to own their future. We pioneered programs like the SAT® and AP® to expand opportunities for students and help them develop the skills they need. Our BigFuture® program helps students plan for college, pay for college, and explore careers. Learn more at cb.org. Clearing a path for all students to own their future. At College Board, our work is guided by four Operating Principles, and we seek team members who not only align with these principles but actively live them out in their day-to-day work. Prioritize and Simplify – We focus on what matters most, reduce complexity, and move quickly when needed. Say and Receive – We give and receive feedback candidly and kindly, welcoming growth and healthy debate. Go for Greatness – We pursue excellence using data, iteration, and bold thinking to raise the bar. Lead as One College Board – We build a culture of trust, inclusion, and shared responsibility for long-term impact. In addition to a competitive salary and benefits, we offer: Annual bonuses and opportunities for merit-based raises and promotions A mission-driven workplace where your impact matters A team that invests in your development and success Learn more about College Board’s Operating Principles, Our Remote-first Workplace Policy, Benefits, Recruiting Process and More. College Board is proud to be an equal opportunity employer. We’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

This job posting was last updated on 9/5/2025

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