Collabera

Compensation

Full Description

Client: Banking/Finance Job Title: Merchant Onboarding Specialist / Account Boarding & QC Specialist Location: 3 Locations Des Moines, IA (Jordan Creek) 50266 / Charlotte, NC (CIC) 28262 / Irving, TX 75039 - Hybrid Role Duration: 06 months + (Extension/Conversion will be based on the performance) - Hybrid Role Pay Range: ($35-$26.56) hourly About the role: • Support the Merchant Services Add Locations team by owning the lifecycle of onboarding new merchant locations — reviewing submissions, validating merchant data, performing data entry, and pushing each case through a 100% quality control process. • Heavy internal coordination, zero customer contact, and high accuracy are required. Must Haves: • Merchant Services or Payments onboarding experience (Add Locations, QC, terminal setup, etc.) Day to Day: • Perform keying/data entry for Add Location requests • Validate merchant/location data in internal systems • Conduct a peer review as part of the 100% QC process • Manage 20-30 onboarding cases in various stages Benefits: • The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).