Cognizant

Compensation

Full Description

The Sales Operations Manager plays a crucial role in enhancing sales productivity and performance by driving strategic sales planning and optimizing sales processes. This role addresses challenges such as ensuring data integrity across multiple platforms, improving sales workflow efficiency, and providing actionable insights through automated reports and dashboards. Additionally, the Sales Operations Manager drives compensation and commission management processes, ensuring transparency and accuracy in payouts. Additionally, the Sales Operations Manager collaborates cross-functionally to align sales, delivery and marketing efforts, ultimately contributing to overall business growth. Key Areas of Responsibility: Provide sales team with tools, materials and learnings to enable effective selling of delivery offerings Provide ad hoc support to global sales team as needed Track and analyze key performance metrics such as pipeline volume, win rates, sales cycle length, and forecast accuracy. Design, document, and continuously improve sales workflows and methodologies Develop audits and processes to support data integrity in Salesforce and downstream systems Build and automate Sales Reports, CRM and Business Intelligence dashboards to identify and track opportunities, pipeline, priority customers and sales performance Own and maintain Sales tools and processes – ensure data integrity and consistency across platforms and departments including Workday, Salesforce.com and business intelligence dashboards Help with accountability of accurate sales data for Leadership Work with Marketing to provide sales information needed for marketing and sales initiatives Develop a process for measuring deal quality and advancing deals through a deal cycle Lead deal review and deal approach meetings to ensure we are pursuing opportunities that best fit our business model and goals Provide sales expertise on internal projects Provide sales expertise when needed to support sales process and sales tool changes Collaborate with Leadership and Finance to help develop and maintain comp plans, quotas, sales initiative programs, business agreements, territories and commissions. Ensure accurate and timely commission payouts. Create transparency in commission structure and enable sales team to track earnings via tools/dashboards Collaborate with Workday and Finance to manage, track and pay out for the Referral and Cosell programs Proactively identify opportunities for sales operating efficiency including but not limited to Key Responsibilities Additional duties as assigned by manager Skills and Requirements: 2 years’ experience with Workday preferred 3+ years’ experience in sales insights/analytics, territory planning and/or sales operations. Bachelor’s degree preferred or equivalent work experience Solid financial, and business acumen required Previous experience managing sales commissions, sales compensation plans and territory management required Strong experience using Salesforce.com, recommending Salesforce improvements, and creating Salesforce reports and dashboards on key sales metrics Ability to produce results in a fast-paced environment, maintain a high level of organization and attention to detail Highly skilled in Excel, building reports, and analyzing data for Executive and Sales Leadership Proficient in PowerBI, Excel, PowerPoint Travel up to 10% of the time Salary and Other Compensation Applications will be accepted until 03/18/2026 The annual salary for this position is between USD $75,500 - USD $123,750 depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program , based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Why choose Cognizant: Entrepreneurial environment that welcomes your ideas Opportunity to do great work Outreach programs that support communities and tap into your volunteer spirit Learning opportunities to help current needs and advancement Global operations, with opportunities in North America, Europe and Asia Pacific An abundance of Affinity groups to meet your needs Cognizant Core Values: Work as One: We think beyond roles, relying on each other’s strengths to win as a team. Raise the Bar: We always aim for excellence in how we work and what we deliver. Dare to Innovate: We push boundaries and take chances to reimagine what’s possible. Do the Right Thing: We all lead with integrity and always make the ethical choice. Own It: We own the outcomes for our company, colleagues, and community. Cognizant (Nasdaq-100: CTSH) engineers modern businesses. As one of the world’s leading professional services companies, we help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast changing world. Together, we’re improving everyday life. Founded in 1994 as a technology development arm of The Dun & Bradstreet Corporation, we were spun off as an independent company in 1996, and have worked closely with large organizations to help them build stronger businesses ever since. Today, Cognizant engineers modern businesses to improve everyday life, helping some of the world’s most established companies remain the most loved brands. In today’s fast-changing technology landscape, we work with our clients to advance every aspect of how they serve their customers: digitizing their products, services and customer experiences; automating their business processes; and modernizing their technology infrastructures. Cognizant’s Workday practice was formed in 2020 through the acquisition of Collaborative Solutions, a leading global finance and HR transformation consultancy. Our 1,700+ experts provide full lifecycle services—advisory, deployment, and post-production—using our proven, proprietary tools. With headquarters in the US and a rapidly expanding footprint that extends from India and China to Europe, North America, South America and the Middle East, we’re committed to building digital talent all around the globe so everyone can benefit from the full spectrum of human ingenuity. We collaborate locally with clients, in person and in their local languages. We believe that the opportunity presented by technology has never been greater, and because of that opportunity, Cognizant will continue to work with clients to modernize their businesses, making everyday life even better for them, their customers and the communities they serve. Our Commitment to Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Accommodations: If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information. Notice of E-Verify Participation Right To Work poster Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision Cognizant EEO Policy