Cognizant Technology Solutions

Compensation

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Detailed Description : Role Overview We are seeking a Senior Product Owner to lead the discovery and delivery of a custom-built Order Management System (OMS) . This role is focused on transforming a legacy OMS into a modern, microservices-based architecture. The Product Owner will operate in a high-ambiguity environment, building OMS capabilities from the ground up-often with limited business SME availability-while guiding distributed onshore and offshore engineering teams. This role requires deep ownership of requirements, strong backend and financial workflow understanding, and the ability to proactively apply OMS best practices rather than rely on existing product frameworks. This role requires a rare combination of: • Strong SAFe Product Owner craft (PI readiness, backlog hygiene, dependency/risk management) and • Current, hands-on OMS domain expertise across core modules (order lifecycle, fulfillment, returns/refunds, cancellations, inventory/sourcing). Because SME availability may be limited, the PO must be able to lead requirements proactively and apply industry OMS best practices. Key Responsibilities 1) Quarterly & PI Planning Readiness (SAFe) • Plan ahead across quarterly and PI horizons by preparing clear objectives, scope options, and sequencing aligned to outcome-based goals (OKR/WhatMatters.com style). • Provide high-quality PI inputs: feature prioritization, dependency mapping, risk identification, and capacity assumptions. • Ensure traceability from objectives - features - stories, with clear success measures. 2) Backlog Ownership & Execution Readiness • Own and continuously refine a prioritized team backlog. • Ensure near-term work is Definition of Ready (DoR) compliant: clear acceptance criteria, workflows, and testable outcomes. • Maintain refinement and visibility 1-2 PIs ahead while keeping next sprint "execution-ready." 3) OMS Domain Leadership (Must be hands-on) • Lead discovery and delivery for OMS capabilities across: • Order lifecycle (create - process - fulfill - deliver/complete) • Omnichannel fulfillment (Pickup, Delivery, Ship-to-Home, Ship-to-Store) • Cancellations, returns, refunds • Inventory availability, sourcing, vendor/DFC flows • Post-order modifications (adjustments/markdowns/discount rules, where applicable) • Define business rules, guardrails, and negative/exception scenarios (e.g., fraud prevention, validation failures, retries, compensations). 4) Technical & Architectural Foresight (Integration-heavy) • Partner with engineering/architecture to identify: • Technical enablers • Non-functional requirements (performance, resiliency, observability) • Platform/integration constraints early • Sequence functional and technical work to reduce rework and integration risk. • Be comfortable discussing APIs, events/messages, integration patterns, and end-to-end flows. 5) Dependency, Risk, and Outcome Management • Proactively manage cross-team/cross-ART dependencies. • Surface risks early and drive mitigation with Product Management, RTEs, and peer POs. • Inspect outcomes using delivery + product metrics; adjust plans within PI/quarter based on learning. Required Skills & Experience (Must-Haves) • OMS domain depth (non-negotiable): 9-12 years working with enterprise OMS platforms (Manhattan, Blue Yonder, IBM Sterling, or custom-built OMS). Must demonstrate credible module expertise (not just "worked around OMS"). • Recent OMS experience: Meaningful OMS work within the last 24-36 months (to avoid steep learning curve). • Product Owner experience: 6-7+ years as a PO (or equivalent) in Agile/SAFe environments. • SAFe execution mastery: PI Planning readiness, backlog refinement, DoR/DoD, dependency/risk management. • Product craft excellence: user stories, workflows, journey maps, acceptance criteria. • Retail / eCommerce / fulfillment domain exposure; omnichannel journey experience (Pickup, Delivery, Ship-to-Home, Returns). Technical fluency: comfortable discussing APIs + event/message flows + integration patterns + system architecture with engineers. Applications will be accepted until 4/4/26 Salary and Other Compensation: The annual salary for this position is between $88,690 - $155,000 depending on experience and other qualifications of the successful candidate. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. • Cognizant is a global community with more than 300,000 associates around the world. • We don't just dream of a better way - we make it happen. • We take care of our people, clients, company, communities and climate by doing what's right. • We foster an innovative environment where you can build the career path that's right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Disclaimer: Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.