Cogent Data Solutions Llc

Compensation

Full Description

Hello Professionals, Cogent Data Solutions LLC is hiring for a Senior Business Systems Analyst – Conversational AI position with one of our direct clients. Check out the details listed below. I look forward to hearing back from you. Have a great day! Job Title: Senior Business Systems Analyst – Conversational AI Experience: 4+ years Client Name: Judicial Council of California Job Location: San Francisco, CA. Job ID: WORF#: ISD25010-01 Required Skills: • Bachelor’s degree in information technology, computer science, business administration, or a closely related field. • Minimum three (3) years of experience as a Business Analyst, Technology Analyst, or Systems Analyst, supporting software applications and/or digital products. • Demonstrated experience supporting conversational AI/chatbot solutions and/or voice-to-text / speech recognition applications including implementation, enhancement, maintenance and operations. • Experience working in an Agile/Scrum environment, participating in sprint planning, backlog refinement, sprint reviews, and retrospectives. • Proficiency with common Agile and requirements tools (e.g., Jira/Azure DevOps, Confluence/SharePoint, Visio or equivalent). • Ability to work with technical teams to translate business needs into solution requirements, and to communicate effectively with both technical and non-technical stakeholders. • Proven ability to elicit, analyze, document, and manage requirements, including user stories, acceptance criteria, process flows, and traceability to business outcomes. • Experience facilitating daily Scrum or equivalent stand-ups and coordinating work across product owners, developers, testers, and stakeholders. • Experience performing change and release management activities including impact assessments, stakeholder communications, adoption planning, release notes, and operational readiness. • Experience executing testing activities, including test planning, writing test cases, conducting UAT, defect triage, and validation of fixes. • Experience developing and delivering end-user and content owner training, including training materials, job aids, and live/virtual sessions. • Strong written and verbal communication skills, with the ability to produce clear documentation and facilitate meetings. • Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.