CMSP Associates LLC

Compensation

Full Description

Role and Responsibilities CMSP is Now Hiring for a Customer Service Rep for a Food product distribution center. Position Summary: This position will professionally respond and interact with customers using various means of communication, (phone, or email). This role will be responsible for a high volume of inbound calls in a fast paced environment using a multi-line phone system. If you have previous customer service experience in a call center or office environment plus excellent computer skills, then we want you to join our team! Schedule: The schedule for this position is Monday-Friday, 8:00am-5:00pm and a remote day on Sunday for about 4-6 hours Position Responsibilities: • Handle requests by various forms of communication and technology for orders, substitutions, and pick-up and return credits. • Provide customer support with special requests. • Assist various departments in the Distribution Center as needed. • Other projects or duties as assigned. Required Qualifications : • High school diploma or GED. • Minimum of 6 months experience with data entry and working in a demanding customer service/ call center environment. • Ability to deal with customers on a day to day basis, via phone and/or in person. • Strong interpersonal and exceptional problem solving skills in addition to being a team player. • Excellent computer skills. Preferred Qualifications : • 1 - 2 Years Customer service, call center and / or related area within foodservice industry. • Recent experience in a fast paced call center environment. • Previous experience using Cisco phone systems/multi phone line systems. Job Type: Full-time Pay: $19.00 - $23.00 per hour Work Location: In person