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Compensation

Full Description

We are seeking an engaging and driven Enterprise Client Services Manager to join our team. In this part-time position, you will play a pivotal role in enhancing client relationships and delivering exceptional service to our enterprise clients. You will work within a dynamic environment where your contributions will significantly impact client satisfaction and retention. Key Responsibilities • Facilitate communication with clients to ensure their needs are understood and met effectively. • Manage client accounts, overseeing the delivery of services and addressing any concerns promptly. • Collaborate with internal teams to develop tailored solutions that benefit our enterprise clientele. • Monitor client feedback and satisfaction metrics to identify areas for improvement. • Prepare and present reports on client status and potential opportunities for growth. • Participate in training programs to enhance your skills and support team development. • Build strong relationships with stakeholders to foster long-term partnerships. What We Required • Bachelor's Degree in Business, Communication, or a related field. • Strong communication skills, both verbal and written. • Proficiency in customer relationship management (CRM) tools. • 1-3 years of experience in client services or account management. • Preference for candidates with experience in enterprise-level service delivery. As a part-time Enterprise Client Services Manager, you'll be part of a supportive team environment where collaboration is encouraged. You will have the opportunity to advance your skills and career within the company, contributing to a culture of professional growth and innovation. Our modern workplace offers flexibility and a commitment to work-life balance, along with benefits that support employee well-being. The technical environment includes the use of common CRM tools and communication platforms, streamlined processes for client interaction, and a collaborative team structure that facilitates cross-functional collaboration. You will report directly to the Client Services Director while working closely with sales, operations, and marketing teams.