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Cleveland Connections

via Glassdoor

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AT&T Account Manager - Entry Level

Strongsville, OH
Full-time
Posted 2/2/2026
Verified Source
Key Skills:
Customer Service
Communication Skills
Teamwork

Compensation

Salary Range

$50K - 64K a year

Responsibilities

Engage with customers face-to-face to promote and enroll them in AT&T services, managing campaigns from start to finish.

Requirements

Entry-level customer engagement and sales experience preferred, with strong communication and leadership skills, and the ability to work in a fast-paced retail environment.

Full Description

We are a business and brand development firm specializing in live, in-person brand campaigns and face-to-face customer engagement that help our clients elevate their presence and expand their customer base. As we continue to grow, we’re looking for proactive, people-focused individuals to join our team as an Entry Level AT&T Account Manager. In this role, you’ll spend each day interacting directly with customers in person, representing AT&T’s products and services, assisting with enrollments, and learning how to manage customer accounts on their behalf. The ideal candidate is outgoing, self-driven, and comfortable engaging with consumers in both group and one-on-one settings—while enjoying a fun, collaborative team environment. Entry Level AT&T Account Manager Responsibilities: • Work onsite at various in-store retail based events aimed at generating brand awareness and revenue for our clients • Participate in daily team meetings to discuss campaign goals, business development strategies and new ways to increase brand awareness • Collaborate with fellow team members to expand campaigns that maximize visibility for our clients • Track event sales, progress and make adjustments where needed to improve results • Engage customers at our promotional campaigns to drive sales through register • Learn how to effectively manage a campaign from start to finish • Participate in additional Business Development training opportunities • Receive further training and development from members of our leadership and management teams to be able to grow within our organization Entry Level AT&T Account Manager Requirements: • 0-2 years of leadership, management, sales or customer service experience preferred but not required • Strong desire to continue learning and developing professional skill sets • Exceptional leadership, customer service and communication skills • Positive attitude and competitive spirit • Ability to stand for extended periods of time • Able to problem solve effectively • Ability to work in a fast-paced retail environment • Comfortable speaking in front of both small and large groups • Strong desire to work in a leadership or management role • Reliable transportation to travel up to 40 miles to our retail partners and transport promotional items, displays, & signage • Ability to work retail hours Position Overview – AT&T Account Manager • Employment Type: Full-time • Compensation: This role offers a hybrid structure with a fixed base salary of $11/hour plus a 50% commission split, averaging $200–$300 per completed order. Most team members complete at least one order per day, providing strong earning potential. • Schedule: Monday–Saturday, averaging 30–40 hours per week • Work Environment: You will work both from our office and at a single assigned retail location, where you will interact directly with customers. • Client & Product Focus: As an AT&T Account Manager, you will represent AT&T by promoting their wireless services, engaging with customers face to face, assisting with product understanding, and completing new customer sign-ups. Job Type: Full-time Pay: $50,199.00 - $63,640.00 per year Work Location: In person

This job posting was last updated on 2/4/2026

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