Cleveland Clinic

Compensation

Full Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Department Manager - Post-Acute Care Program Location Cleveland Facility Remote Location Department Admin-Finance Job Code T33049 Shift Days Schedule 8:00am-4:30pm Job Summary Job Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. As a Department Manager for the Post-Acute Care Program, you will oversee operations, staff, and workflows while ensuring the delivery of high-quality, value-based care. In this role, you will plan, develop, and maintain systems and procedures and help day-to-day operations to support efficiency. You will also serve as a liaison between departments, outside facilities and community partners while cultivating a culture of innovation and excellence within the Post-Acute Care team. This position offers an excellent opportunity for a post-acute leader to make a lasting impact in the industry. A caregiver in this role works remotely from 8:00 a.m. – 4:30 p.m. Candidates must be local to the Northeast Ohio area, as some on-site meetings will be conducted in Independence and/or Beachwood. A caregiver who excels in this role will: Manage department personnel and operations which includes staffing, training, workflow analysis and performance management. Manage staffing to ensure appropriate allocation and compliance with goals and objectives. Monitor quality and financial performance. Ensure compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards. Recommend enhancement and cost saving strategies. Resolve interdepartmental issues to ensure consistency in quality, procedure and policy application. Develop, monitor and implement programs to enhance customer service, develop skills and improve scope of service. Analyze programs and make improvements. Participate in managers’ meetings and relevant committees as assigned. Lead meetings to review program progress and collaborate with skilled nursing facilities (SNFs) regarding their performance. Manage staff responsible for on-site SNF visits and patient navigators who call and follow up with patients. Minimum qualifications for the ideal future caregiver include: Bachelor’s degree in Business Administration, Health Care Administration or related field and six years supervisory or management experience in a related setting OR Master’s degree and five years of experience Proficient in EPIC, with ability to troubleshoot and navigate the system Experience using Tableau dashboards for reporting Experience leading SNF teams, including administrators, assistant administrators and corporate staff, with a strong background in SNF operations Experience working in any skilled nursing facility (SNF) setting Preferred qualifications for the ideal future caregiver include: Post-acute experience, particularly in skilled nursing facilities (SNF) Strong understanding of SNF operations and local post-acute market details Prior managerial experience with strong analytical skills Healthcare experience Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements: Manual dexterity sufficient to operate office equipment. May require extended periods of sitting, standing and walking. Must be able to walk to attend meetings; must have normal or corrected vision to normal range. Ability to clearly communicate by phone and in person. May occasionally lift up to 25 pounds. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.