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Cleveland Clinic

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Administrative Program Coordinator - Neurological Institute

Anywhere
full-time
Posted 10/8/2025
Direct Apply
Key Skills:
Multitasking
Critical Thinking
Decisive Judgment
Independent
Interactive
Communication
Customer Service

Compensation

Salary Range

$Not specified

Responsibilities

The Administrative Program Coordinator is responsible for managing and maintaining EPIC scheduling templates for providers within the Neurological Institute. This includes updating templates, coordinating provider schedules, and ensuring scheduling accuracy to support overall clinic efficiency.

Requirements

Candidates should have an Associate’s Degree with two years of administrative experience or a High School Diploma with four years of experience. Strong computer skills and experience with software applications are required.

Full Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Administrative Program Coordinator - Neurological Institute Location Cleveland Facility Remote Location Department Sleep Center-Neurological Institute Job Code D99917 Shift Days Schedule 7:30am-4:30pm Job Summary Job Details Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. An Administrative Program Coordinator I is responsible for managing and maintaining EPIC scheduling templates for providers within the Neurological Institute. This includes updating and optimizing templates to ensure they align with clinical operations, submitting change requests to the Central Access Optimization Team, and coordinating provider schedules for meetings, procedures, and special projects. The role plays a key part in ensuring scheduling accuracy and supporting overall clinic efficiency. *Onsite at Main Campus for approximately one month during training. The role transitions to fully remote upon successful completion of training and demonstration of job proficiency. * A caregiver in this position works Full-time, 40 hours per week, Monday–Friday, 7:00 AM – 3:30 PM (flexible). No weekend or holiday shifts required. A caregiver who excels in this role will: Manage physician call offs and block off time for call offs – The information is collected and shared to the administrative program coordinator and communicated (doesn’t directly work with Physicians) Close schedule for PTO request or any changes made to schedule. Submit any long-term changes or add new locations, resources. Facilitate specialty programs that would include tandem clinics, advanced practice providers, and ensuring that templates are correctly updated. Ensure the behind-the-scenes templates are communicated. Understand how provider templates are set up and ensure that the template functions correctly. Minimum qualifications for the ideal future caregiver include: Associate’s Degree and two years of administrative experience OR High School Diploma/GED and four years of experience OR Bachelor’s Degree May require a license based on department/institute needs Strong computer skills and experience with software applications Skills/qualities: multitasking, critical thinking, decisive judgment, independent, interactive, communication and customer service Preferred qualifications for the ideal future caregiver include: Bachelor’s Degree in Business Administration, Healthcare Administration or related field Healthcare or related organization experience Knowledge of project management and communication practices Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements: Ability to perform work in a stationary position for extended periods Ability to operate a computer and other office equipment Ability to travel throughout the hospital system Ability to communicate and exchange accurate information In some locations, ability to lift up to 25 pounds Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

This job posting was last updated on 10/9/2025

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