CLEAResult

Compensation

Full Description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Additionally, you will enjoy: • Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time: giving back to our communities is important to us • Employee Recognition Program – convert your recognition points into gift cards • Employee Assistance Program – offers benefits to help you manage daily responsibilities • Access to on-demand training courses to advance further in your career Job Description We are looking for a talented individual . . . To join our team as a Contractor Support Specialist! This role serves as a key representative to our contractors, building strong relationships across local and regional markets. You will act as a subject matter expert, supporting contractors with their applications and the application submittal process. Responsibilities include resolving contractor concerns, verifying product installations and documentation, and communicating program updates and technical specifications. For this exciting career opportunity, Document customer and contractor interactions to adhere to program requirements Act as a company representative to customers and contractors; to encourage participation in the program and overcome barriers Misc. and follow up with program staff Process applications by verifying eligibility, obtaining and documenting necessary information for the applications Perform accurate data entry and maintenance, including file setup, eligibility verification, applicable troubleshooting resolution Review application submissions to determine type of documentation required, terms of program are met, invoicing Provide education and instruction to applicants on eligibility requirements or work with applicants to request additional information to meet requirements of program Complete review processes by obtaining and reviewing supporting documentation in accordance with terms and conditions of the program In this exciting career opportunity, you will have… Foundational knowledge of customer service or technical product support, and a willingness to grow into a subject matter expert role Proficiency in Microsoft Outlook, Excel, Teams, and Word You are a good communicator and enjoy providing exemplary customer service Type of Work This is a remote position; we require you to have a dedicated home office space, free from interruptions Monday- Friday 8AM- 5PM This is a safety-sensitive position and may include field work (such as work in industrial/commercial locations and customer homes), warehouse work, or requires driving on behalf of the company. Individuals provided a conditional offer of employment for this position must successfully pass a post-offer, pre-employment drug test and consent to the company obtaining a motor vehicle report evidencing a satisfactory driving record. Applicants for driving positions must hold a valid driver's license, and individuals provided a conditional offer of employment must successfully pass a drug test and maintain a clean driving record as an ongoing requirement for continued employment. Compensation Range $17.75 - $25.05 Currency USD Type Hourly Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks. Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice. We change the way people use energy. CLEAResult started in Austin, Texas, in 2003 with a simple idea: a results-oriented company could have a positive impact by helping people make smart energy decisions. In the years since, we've grown to become the single largest provider of energy solutions in North America. Now, with offices in over 60 cities in the U.S. and Canada, we're able to tailor our efforts to fit our clients' specific needs, while positively impacting the energy landscape on a global scale. OUR MISSION We are driven to make a change. We offer a comprehensive set of energy programs and demand-side management strategies. Our energy experts design and maintain energy optimization services for utility companies as well as institutional, commercial and industrial organizations. We deliver solutions that lower load requirements for utilities, reduce energy bills for end users and minimize environmental burdens on communities. Every day, in every way possible, we change the way people use energy.