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Claire's

via Workday

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Labor Forecasting Analyst

Anywhere
full-time
Posted 10/3/2025
Direct Apply
Key Skills:
Labor Forecasting
Data Analysis
Excel
SQL
Workforce Management
Retail Operations
Communication
Problem Solving
Reporting
Staffing Optimization
Customer Experience
Performance Metrics
Sales Planning
Traffic Analysis
Operational Support
Training

Compensation

Salary Range

$52K - 72K a year

Responsibilities

The Labor Forecasting Analyst is responsible for designing accurate labor forecasts to optimize staffing in alignment with sales and customer experience goals. This role involves analyzing data to provide insights that drive sales and improve operational efficiency.

Requirements

Candidates should have a bachelor's degree in a relevant field and 4-5 years of retail experience, preferably in planning or workforce management. Strong analytical skills and proficiency in Excel and SQL are essential for this role.

Full Description

General Summary At Claire’s, we’re more than just earrings and accessories—we’re a global brand that sparks creativity, self-expression, and fun for millions of customers every year. We’re looking for a Labor Forecasting Analyst who’s as passionate about numbers as our customers are about the latest trends. From digging into sales and traffic data to creating labor models that evolve with the business, you’ll play a key role in keeping Claire’s stores running smoothly and efficiently. You’ll partner with Field Leaders, Finance and HR to balance labor allocations with business needs, transform data into insights that drive sales, and serve as a trusted advisor for all things store labor. Purpose of Role The Retail Store Labor Forecasting Analyst is responsible for designing and delivering accurate, forward-looking labor forecasts that empower field teams to optimize staffing in alignment with sales, traffic, and customer experience goals. This role ensures labor is allocated at the right time and place to maximize sales, piercing performance, and service standards, while balancing efficiency and cost discipline. Key Responsibilities Forecasting & Allocation Generate and communicate weekly store labor allocations, aligning hours with traffic patterns, conversion targets, and sales plans. Continuously refine forecasting models across seasons and regions (U.S. & Canada) to ensure precision and agility. Partner with HR and Field Leaders to ensure local labor laws and regulations are considered in week to week labor planning. Analytics & Insights Analyze labor and store performance data (e.g., Sales per Labor Hour, conversion, piercing penetration) to identify trends and opportunities. Translate data into actionable insights and recommendations for field leaders and senior leadership Operational Support Partner with Store Operations, Finance, HR, and field teams to optimize labor efficiency while protecting customer experience. Support system integrations and enhancements (e.g., traffic-based scheduling, task management platforms like WorkJam, ShopperTrak). Build and deliver field-ready reporting, tools, and training to enable store leaders to manage labor effectively. Future Retail Enablement Play a lead role in evolving labor management from static scheduling to dynamic, customer-driven deployment. Support special projects and rollouts that enhance operational rhythm, workforce enablement, and customer satisfaction. Decision Making Makes daily operational and tactical decisions that directly impact store labor deployment and performance. Provides data-driven recommendations influencing strategic labor planning across the fleet. Key Relationships Internal: Regular collaboration with Retail Operations, Finance, HR, and field leadership across districts, regions, and corporate functions. External: Engagement with system vendors, consultants, and analytics partners (~20%). Qualifications & Experience Bachelor’s degree in Business, Finance, Operations, Analytics, or related field (required). 4–5 years of retail experience, preferably in planning, finance, or workforce management. Advanced Excel and reporting expertise; comfortable with large data sets and forecasting models. Proficiency in SQL or other data analysis tools. Strong analytical and problem-solving skills; ability to interpret data and make actionable recommendations. Experience with workforce management systems, labor scheduling software, or BI tools (Tableau, Power BI) preferred. Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Strong oral and written communication skills, with ability to influence across all levels. Self-motivated, innovative, and proactive problem solver. Future Vision This role will be instrumental in transitioning Claire’s to a next-generation retail labor model—integrating traffic insights, task management systems, and customer-first staffing strategies to ensure the right people are in the right place at the right time. Compensation Range: $52,000.00 - $71,760.00 Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location. Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave. Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states. *Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked. Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered. The Claire's Experience. We’re a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We’re passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today – more than ever – encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that’s who we want you to be at Claire’s. We want you to #bethemost - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That’s why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values @ Claire's Values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.

This job posting was last updated on 10/4/2025

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